Project Manager Senior

Erik Gellerstedt, PMP, CSPO

Senior Project Manager with 15+ years of experience optimizing large and small programs and projects of up to $35M. Proven success in delivering them on time, within budget with customer approval and satisfaction. Passionate about leading and collaborating with cross functional teams and stakeholders of all levels. Enterprise level project expertise dealing with data from multiple sources and software systems. Successful ability to effectively manage and deliver multiple projects (2-6 on average) concurrently. Managed teams up to 45+.

Project experience in software development, customization, implementations/deployment, and migrations.

Skilled in project planning, budgeting/forecasting, risk management, scope, charter, strategic planning, change control management, business use cases, diagramming, stakeholder management, resource management, timelines/task/deliverables, status reporting and SOW’s.

At Allianz Life as a Senior Project Manager, led and managed the effort to take outdated code and migrate it in multiple iterations to the current standard code so the company can maintain over $400 million in asset management. Responsible for organizing two teams of 10-30 members each week in daily meetings and reporting project status each week. Executed many different iterations of estimates for both projects to help the COO, CEO and CIO determine the priority of the project. Created a custom estimator tool and formula that was vital in determining the project’s budget and timelines.

For Fairview Health Services as a Senior Project Manager, worked directly with external clients to understand and discuss expectations, developed project scope, and worked with IT partners to translate client needs to requirements and define outcomes. Five years’ experience working with the Federal and State Government agencies, CMS, HIPAA, and FDA to ensure adherence to all guidelines and directives. Proven quality in integrating all aspects of implementing new software applications including IT system integration/configuration, SDLC - Agile and Waterfall projects, client, and vendor communications.

SKILLS

Agile, Waterfall, SDLC, SAFe, Six Sigma, EHR/EMR, Epic, ServiceNow, Jira, Confluence, Azure MS Project, Project Server, Smartsheet, Excel, Word, PowerPoint, Outlook, Visio, SharePoint, MS Teams, Slack,, Smart IT, Helix, Planview PPM Pro, Power BI,

PROFESSIONAL EXPERIENCE

Client: State of Minnesota - Department of Corrections (DOC) 12/2023 – Current

IT Project Manager

Initiating, planning, and implementing new a Virtual Courts system with Cisco’s Video Visitation System (VVS) software.

Expertise in driving project progress working with 11 different facilities, 35 cross-functional team members and multiple vendors simultaneously.

Coordinated and initiated all IT efforts for the installation of 105 devices at all facilities. Encompassing device integration, testing, and operationalizing each one of them with Cisco’s software.

Successfully integrated 105 new devices into the Enterprise Asset Management (EAM) system from start to finish. Ensuring the new devices were able to be tracked and monitored through the whole EAM process.

Jump started negotiations and procurement with a vendor for Multi Factor Authentication (MFA) implementation across 13 different locations and 7,000 employees in compliance with FBI, Criminal Justice Information System (CJIS) regulations.

Led a successful Financial System Implementation of a cloud computing software system for the DOC’s Accounting and Finance Department, working with the vendor, OpenGov, and a large cross functional team.

Streamlined the decommissioning of over 12 servers at different states of use, ensuring data backups and data migration to the cloud resulted in no data loss or impact to existing software applications.

Appointed as the lead for coordinating and driving changes to the DOC’s Technology Governance Process for approving project ideas and requests. Led discussions and made final recommendations for improvements and efficiencies to the new process.

Managed relationships and contracts with multiple large scale software vendors resulting in successful delivery of scope items and increased quality for all MNIT stakeholders.

Client: Allianz Life 01/2022 – 05/2023

Senior Project Manager

Scoping and planning of moving data from the US ServiceNow instance to the Global instance of ServiceNow (Munich). Working with 3 different teams and vendors across international locations. #2 Led and managed the effort to take outdated code and migrate it in multiple iterations to the current standard code so the company can maintain over $400 million in asset management.

Responsible for organizing two teams of 10-30 members each week in daily meetings and reporting project status each week.

Controlled and tracked all expenses in Project Server, responsible for all project financials including, approving timecards, invoices and signing off on any new Statements of Work (SOW) and Service Orders (SO).

Extremely well versed in building project plans from scratch with only minimal scope and documentation.

Presented weekly meetings with Stakeholders and Executives reporting on project status and providing email communications to all team members.

Daily management and creation of all communications to vendors, customers, PMO Management, team members and Executive leadership.

Exceeded customer expectations for delivering all project objectives consistently on time or early and within the budget allowed for each project.

Executed many different iterations of estimates for both projects to help the COO, CEO and CIO determine the priority of the project. Created a custom estimator tool and formula that was vital in determining the project’s budget and timelines.

Client: Experity 01/2021 – 12/2021

Product Owner, Consultant

Project: Product Creation, Design & Improvement - EMR software for Urgent Care Clinics in an Agile organization.

Owner of all changes within the Urgent Care Clinic EMR, optimize design & workflow for patient Diagnosis, Exams, Review of Symptoms, Prescriptions, Labs, Procedures/Supplies, Assessment and Plan.

Initiate and drive UI and UX changes by working with multiple development teams, Executive Leadership, and the CEO to improve the user’s experiences and system performance.

Responsible for the strategic direction, planning, execution, monitoring, and delivery of emergency products and services also ensuring that the product supports Exterity’s overall goals.

Responsibilities include roles as a Project Manager, Business Strategist, Product Designer, Market Analyst.

Responsible for directing two offshore development teams and two internal Development Leads.

Managed product backlog & workload, defining & writing user stories, defining & developing requirements.

Led User feedback and testing sessions with multiple clients to improve our UI and UX elements.

Served as the Product Owner in daily Scrum and Grooming sessions.

Utilizing Statistical Analysis to prioritize user stories and Product Backlog.

Mayo Medical Center 02/2020 – 04/2020

Senior Project Manager

Project 1: Electronic Prescribing for Controlled Substances

Led a Nationwide project to address the Federal Mandate of Electronic Prescribing for Controlled Substances.

Managed and coordinated all project dependencies and the critical paths for each Provider.

Created a custom RAID log and Issue tracking system to identify and overcome each project obstacle. This resulted in shortening the project timeframe from 6-12 months down to 3 months saving the company over 30% of the budget.

Teamed with each vendor to streamline the security procedures used to verify Provider’s identity on their mobile devices. Increased the time to clear security by 25% by just clearing up the communication and directions for use.

Project 2: Epic Optimization (EHR)

Defined and communicated the scope of an Epic optimization project for Unconverted and Open Encounters.

High priority cleanup project with patient safety implications. It was vital to organize the number of encounters in a way to ensure they would be cleaned up successfully to prevent future impacts to patients and their treatment.

Project 3: Epic Workflow (EHR)

Managed and defined a new workflow and standard processes for Epic across all Chemotherapy departments.

Led the project team with virtual workgroups to gain agreement upon the most efficient workflow and defined the scope.

Project 4: Epic Updates due to COVID 19

Led an urgent project to resize the Depot’s within Epic due to the Public Health Emergency of COVID 19.

Successfully implemented data changes in Epic within 4 days after being assigned and presented the solution to the Surgical Board. Gained their acceptance for the new processes to be implemented globally.

Developed training documentation and department recommendations for workflow due to COVID 19.

CVS 10/2016 – 07/2019

Project Manager/Product Advisor

Consistently led and managed 6-8 large IT (SaaS, EHR, Data Migration, infrastructure) projects simultaneously, utilizing both Agile and Waterfall SDLC methods.

Developed project plans, managed milestones, project budgets and provided weekly status to Program Management and Executives.

Program Lead and Project Manager on IT projects to enhance web based Medical Prior Authorization system for Medical Claims and Specialty Pharmacy Medications.

Created many Case Management template creations for Prior Authorization requests.

Managed movement of Patient and Provider Data and along with real time updates to the Data Warehouse for use with client reporting.

Years of experience with Federal regulatory agencies and policies, example: FDA/HIPAA.

In charge of Provider user experience and data management programs to ensure an efficient user experience.

Fairview Health Services 02/2011 – 09/2016

Senior Project Manager

Worked directly with external clients to understand and discuss expectations, developed project scope, and worked with IT partners to translate client needs to requirements and define outcomes.

5 years’ experience working with the Federal and State Government agencies, CMS, HIPAA, and FDA to ensure adherence to all guidelines and directives.

Led multiple Epic optimization projects that dealt with moving and expanding fields within Epic to allow Doctors and Nurses a better view of patient medication and treatment history.

Worked directly with Doctors and Directors of each medical discipline on the scope of each optimization project as they were the main stakeholders.

Worked directly with an assigned project team from Epic to understand how they handle optimizations, and their release schedule.

Proven quality in integrating all aspects of implementing new software applications including IT system integration/configuration, SDLC - Agile and Waterfall projects, client, and vendor communications.

Healthways Inc. 09/2009 – 12/2010

Project Manager

Championed new web and mobile based rewards program for Senior Citizens (Silver Sneakers).

Spearheaded two scrum teams and application development for a successful nationwide launch.

Presented all project milestones, requirements, risks, issues, and budget updates weekly to stakeholders and Executive leadership.

EDUCATION / CERTIFICATIONS

University of Wisconsin-Eau Claire

Bachelor of Arts, Criminology

Certifications:

Certified Project Management Professional (PMP)

Certified Scrum Product Owner (CSPO)

PROFESSIONAL DEVELOPMENT

MS Project & Visio Workshop, New Horizon Courses, Minneapolis, MN

MS Project Methodologies, New Horizon Courses, Minneapolis, MN

Miller Heiman Workshop, Conceptual Selling®, Eagan, MN

Clifton Strengths Finder 2.0, Company Training and Integration of Principles, Eagan, MN

ORGANIZATIONS

Member, Project Management Institute (PMI)

Scrum Alliance

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