Customer Service Representative
Resume:
VICTORIA RICHARDS
Saint Paul, MN *****
********.**********@*****.***
Professional Summary
Committed to ensuring customer satisfaction by providing exceptional service and unmatched support. Proficient in utilizing customer service best practices and adept at exploring different solutions to address customer needs effectively.
Authorized to work in the US for any employer
Work Experience
Customer Service Representative
Hy-Vee Inc-Spring Lake, MN
August 2023 to October 2024
• Operated a cash register or point-of-sale system for purchases.
• Greeted customers warmly and provide a friendly, positive experience.
• Answered customer inquiries about store policies, product availability, and pricing.
• Assisted customers with locating items in the store. Assistant Manager
Bath Body and Works-Blaine, MN
September 2022 to July 2023
• Supervised daily store operations, ensuring adherence to company policies and procedures.
• Trained and mentored sales associates to achieve high performance and provide excellent customer service.
• Monitored inventory levels, conducted stock checks, and coordinated with the team to restock shelves efficiently.
• Managed the scheduling of staff to optimize coverage during peak shopping hours and special promotions.
Education
High School
Spring Lake Park High School - Spring Lake Park, MN Skills
• Customer relations
• Critical thinking
• Task prioritization
• Microsoft Office
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