Patient Service Pharmacy Technician
Resume:
Washington, d.c. *****
*****.*******@*****.***
Taylor Black
I am a diligent and perceptive woman who offers full-time flexibility. I am proficient at Microsoft word, Google doc., Excel and other computer software programs. I am interested in a challenging career opportunity that will lead to substantial success.
EXPERIENCE
The Retina Group of Washington — Patient Service
Representative
April 2023 - April 2024
● Handled 50+ calls a day, while helping 100+ patients check-in to the clinic.
● Resolved patient complaints and ensured all calls were managed in a professional manner.
● Scanned all medical records, referrals, operative billing slips, etc. into patients profiles.
● Keyed in patient data, scheduled appointments and billed insurance.
CVS Pharmacy — Lead Pharmacy Technician
August 2020 - February 2023
● Filled and dispensed prescriptions swiftly and
thoroughly while answering 150+ calls a day.
● Created weekly schedules for 6 technicians and 2 pharmacists.
● Decreased payment processing errors by 47%.
Tenley Town Dental Center — Medical receptionist/ Patient Service Representative
April 2023 - May 2024
● Answered 20 or more calls a day, while helping
scheduled and walk in patients check-in to the
dental center.
● Scanned all medical documents into patients profiles, confirmed and scheduled appointments and input patient information.
● Billed insurance, maintained inventory and verified benefits & eligibility.
EDUCATION
Paul Laurence Dunbar Senior High school — High school diploma
August 2019 - June 2021, Washington, d.c.
GPA: 3.8
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