Project Manager Data Center

Vladimir Freidin

San Jose California +1-650-***-**** *******@*****.***

Summary

With 30 years of experience in IT, Data Center Security, and Cloud Computing, I specialize in Release Management across SaaS, PaaS, IaaS, DaaS, and corporate business applications leveraging APIs in the cloud. Highly skilled in process improvement to enhance organizational performance, I excel at building strong teams, solving complex problems, accelerating implementation timelines, maximizing ROI, and aligning technical resources with corporate objectives to drive measurable progress.

Skills

Leadership & Team Management

Problem Solving & Troubleshooting

Strategic Planning & Decision Making

Client & Stakeholder Communication

Risk Management & Governance

Business Case Development & ROI Analysis

Training & Development

Telecommunications Network Management

Cloud Computing & Security

Cisco & Juniper Networking

Telecom Protocols & Systems

Project Management Tools

Wireless & RF Systems

Data Protection & Network Security

Experience

SR MANAGER, TELECOMMS 09/2023 - 12/2024

FIFA World Cup 25/26 - United States, California

Strategic leadership: Directed cross-functional teams to develop and execute telecommunications strategies, resulting in a 20% improvement in network reliability and cost efficiency.

Network operations management: Oversaw the operations and maintenance of large-scale telecom networks, ensuring compliance with SLA targets, and reducing downtime by 15% through proactive monitoring and optimization.

Technology deployment: Led the rollout of next-generation technologies (e.g., 5G, fiber optics), managing budgets exceeding $10M, and achieving on-time delivery across multiple regions.

Vendor and stakeholder relations: Negotiated multimillion-dollar contracts with global vendors, fostering partnerships that enhanced service quality, and reduced procurement costs by 10%.

Data-driven insights: Implemented analytics tools to track customer usage patterns and network performance, informing strategic decisions that increased customer satisfaction by 25%.

SENIOR PROJECT MANAGER (PMO) 08/2021 - 09/2023

Qualys - Foster City, California

Directed security projects and cross-functional customer engagements, coordinating efforts across internal teams and solution vendors to deliver seamless project execution and meet aggressive timelines.

Managed customer escalations, addressing product defects, feature requests, and support tickets with a focus on resolution efficiency and ensuring alignment with business objectives.

Delivered daily executive reporting, providing actionable insights and updates on project status, risks, and milestones to facilitate strategic decision-making at the leadership level.

SENIOR TECHNICAL PROJECT MANAGER 10/2019 - 07/2021

Accenture - San Jose, California

Spearhead project governance for Accenture initiatives by tailoring Agile and Waterfall methodologies to align with ROI objectives and client-specific requirements across multi-cloud computing environments.

Drive end-to-end project delivery while mitigating security liabilities, ensuring compliance with industry standards, and integrating cutting-edge hardware and software solutions.

Collaborate with cross-functional teams to implement innovative technology strategies, enhancing operational efficiency and achieving measurable business outcomes.

SENIOR TECHNICAL PROJECT MANAGER 11/2018 - 09/2019

Salesforce - San Francisco, California

Oversee M&A IT infrastructure projects, leveraging G-Suite, Smartsheets, Quip, and Microsoft Office Suite to streamline workflows, maintain project transparency, and provide regular updates through dashboards and weekly management meetings.

Manage IT infrastructure Global Operations Technology (GOT) projects, focusing on risk identification, mitigation, and alignment with organizational objectives to ensure seamless project execution.

Develop and deliver detailed project reports and dashboards to upper management, offering insights into progress, risks, and key performance metrics to support data-driven decision-making.

Collaborate with vendors and Real Estate/Construction Project Managers to achieve critical milestones such as First Day of Business (FDOB) and Go-Live, ensuring adherence to CapEx and OpEx budgets.

Lead cross-functional teams in driving successful IT infrastructure deployments, fostering alignment among stakeholders, and meeting operational and strategic goals.

SENIOR TECHNICAL PROJECT MANAGER 11/2017 - 09/2018

Mozilla - San Francisco, California

Manage global infrastructure and security upgrade projects for Mozilla, supporting NetOps operations teams through Agile/Waterfall hybrid methodologies tailored to project needs.

Leverage tools such as Smartsheets, Google Docs/Sheets/Slides, Confluence, and other cloud-based utilities to streamline project planning, execution, and reporting processes.

Coordinate with ITPMO and cross-functional teams to ensure project alignment with organizational goals, delivering on-time and within scope results for critical infrastructure initiatives.

SENIOR TECHNICAL PROJECT MANAGER 07/2015 - 11/2017

HPE - Sunnyvale, California

Led the technical separation of HPE and HPI infrastructure, managing IP space, DNS, Cloud LAN/WAN, VLANs, VIPs, SMTP, VRRP, SaaS, IaaS, firewalls, and data center operations, ensuring compliance with PwC PMO governance.

Oversaw end-to-end technical project delivery for physical and cloud environments, coordinating Scrum DevOps efforts and aligning business units and marketing teams to meet deadlines, supported by effective document management using SharePoint.

Planned and executed HP's separation program, focusing on DevOps, LabOps, IP space, DNS, SMTP, ICMP, SaaS, and other critical cloud infrastructure components to support organizational restructuring.

Managed Product Lifecycle Management (PLM) and Product Data Management (PDM) requirements, ensuring document controls, cost management, and lifecycle adherence for successful project execution.

Ensured adherence to GDPR, risk management, and security authentication protocols while utilizing tools like MS Project, Visio, SharePoint, Jira Confluence, Webex, Microsoft Teams, and Clarizen to drive efficiency and compliance.

TECHNICAL PROGRAM MANAGER 04/2014 - 07/2016

Zebra_NFL Professional Services - San Jose, California

Managed the deployment of RTLS RFID cloud-based IaaS systems across all 32 NFL stadiums, supervising vendors and ensuring implementation aligned with individual stadium requirements.

Oversaw virtual cloud device integrations, physical wiring installations, and Layer 1-3 networking components, including cabling, routers, switches, and cloud data center configurations (POP, CoLo, NFL-owned).

Tuned RTLS systems to meet NFL and RF specifications, coordinating with cross-functional teams for seamless transitions to subsequent project phases.

Authored comprehensive specifications and documentation for stadium cloud infrastructure and data centers using SharePoint to support NFL game operations and compliance with GDPR and security protocols.

Directed PLM and PDM processes for RTLS product development, collaborating with vendors and internal teams while utilizing tools like MS Project, Visio, SharePoint, Confluence, Jira, and WebEx to streamline project workflows.

TECHNICAL OPERATIONS MANAGER 07/2011 - 03/2014

AVAYA Inc - Santa Clara, California

Lead the installation and troubleshooting of Layer 1-3 SIP, H.323, Flare, Avaya/Nortel cloud network phones, remote VPN, SSL, FW, STP, VTP, and MPLS connectivity across multiple sites.

Manage Avaya cloud-based SM and SMGR IaaS servers, addressing voice and data issues from L1-L7, ensuring the smooth operation of UCAS and UC/CC networks.

Coordinate global data center and building cloud infrastructure changes, focusing on enhancing voice/data network services and integrating systems for optimal performance.

Specify and oversee the deployment of new infrastructure for servers, VoIP servers, firewalls, routers, and Telco uplinks, ensuring alignment with organizational requirements and security protocols.

Manage large-scale infrastructure deployments, including MS Exchange Servers, MPLS routers, VoIP gateways, redundant WAN trunks, and cloud/storage specifications, while supporting infrastructure for senior executives including the CEO, CFO, CMO, and VPs.

NETWORK ENGINEER 03/2010 - 06/2011

Space Systems Loral - Palo Alto, California

Install and configure Cisco Cloud IaaS networks for the Mission Control Center, managing switches, routers (BGP, OSPF, RIP, EIGRP), remote PPP, ISDN, T1, MPLS, DS3 (WAN), VLANs, ACLs, and various network consoles via CLI.

Configure and allocate subnets based on internal needs, ensuring proper subnet segmentation and NAT translation for optimized network performance.

Provide support for a range of network equipment, including NetApp, Juniper, EMC, Riverbed, Intel, Cisco ASA/PIX firewalls, and F5 LTM, GTM traffic managers, along with multicast and unicast setup for secure and reliable communication.

Design and manage new office locations globally, implementing MPLS, PRI/BRI, VoIP servers, and other devices to support Mission Control operations, including satellite communications, email, chat, SMS, and HR (Oracle) systems for remote locations.

Oversee and support Smart Grid IT systems, including MDM, CIS, GIS, SCADA, EMS, DMS, and OMS, ensuring seamless integration and functionality for grid operations.

REMOTE ADMIN AND DC 01/2009 - 02/2010

HP @Microsoft Data Center - Santa Clara, California

Install, repair, and troubleshoot Microsoft and HP servers with blade RAID levels, NetApp, EMC, Juniper, and Riverbed equipment, ensuring seamless system performance and reliability.

Manage Microsoft and HP SLAs, meeting 100-ticket requirements for timely issue resolution and support escalation across the Remote Admin and Data Center teams.

Act as a subject matter expert in development and problem-solving, collaborating with business teams to create necessary documentation and deliverables for the project approval process.

Contribute to the preparation of business cases, including the development of scorecards and ROI analysis, ensuring alignment with business goals.

Coordinate with Business Analysts in the initial stages to ensure project requirements meet business objectives, streamlining processes for efficient project delivery.

Write Statements of Work (SOWs), Work Breakdown Structures (WBS), and Bill of Materials (BOM) to define project scope, deliverables, and required resources.

Support Smart Grid IT systems, including MDM, CIS, GIS, SCADA, EMS, DMS, and OMS, ensuring smooth operation and integration of critical infrastructure systems.

Perform ROI and cost analysis in collaboration with IT teams and end users, identifying potential improvements and optimizing IT system performance.

PROJECT ENGINEER (RF - TELECOM) 10/2007 - 12/2008

Santa Clara Valley Water District - San Jose, California

RF Telecommunications Project Engineer

Install, program and wire Motorola 800/700mhz Cloud IaaS TV network, cellular and wireless communication equipment such as repeaters, radios, 2way radio, mobile phones, blackberries, Install and maintain antennas and related equipment in remote locations, including cars, buildings, water dams, and filtering facilities, ensuring robust connectivity in challenging environments.

Manage Cloud-based Cisco routers, AVAYA L2/3 switches, and various network hardware (Netgear, NetApp, Juniper, EMC, Riverbed, Intel, Cisco ASA/PIX firewalls), ensuring secure and reliable network performance using protocols such as SMTP, DNSFTP, SSH, OSPF, BGP, IGP, LDP, and NAMA Security.

Oversee Virtual Cloud Telecom Systems, supporting MDM, CIS, GIS, SCADA, EMS, DMS, and OMS to ensure seamless operations and data flow for critical infrastructure.

Design and implement infrastructure for remote office locations, ensuring reliable connectivity for water districts to the central office through advanced networking solutions.

Configure and maintain servers, switches, routers, email servers, database servers, and 911 RF Motorola routers to support two-way communication systems for engineers and field personnel.

DATA CENTER PROJECT MANAGER 07/2006 - 09/2007

Stanford University - Stanford, California

Lead project management for Data Center SaaS and IaaS development, facilitating Scrum meetings across multiple teams to ensure timely and successful project execution.

Oversee the installation, termination, and testing of all wiring and cross-connects (copper, fiber, coaxial) in data centers, ensuring compliance with quality assurance control (QAC) standards and labeling in raised floors and ceilings.

Manage the setup of Data Center Cloud infrastructure, including shelves, power strips, rails, cable management, and the installation of in-house equipment to support operational needs.

Coordinate with vendors to ensure seamless delivery and support of Cloud Infrastructure equipment, ensuring compliance with Cloud Security, IaaS, SaaS, and other technical requirements.

Utilize tools such as Remedy, MS Project, and MS Excel to track project progress, manage resources, and maintain documentation for effective project delivery and communication.

TECHNICAL GENERAL MANAGER 10/1996 - 06/2006

Tech Plus - United States

Manage project and risk oversight for server rooms, server hosting facilities, and daily data center operations, including supervising technical staff, recruiting new employees, and providing consultation on installations and repairs for Data/Voice/Video/Wireless systems.

Lead pre-installation testing of ITC equipment such as PBX, KSU, and VoIP systems to ensure readiness for deployment, ensuring seamless integration and performance.

Coordinate high-profile technical events, including the Jet Propulsion Laboratory (JPL) and ICAR Robotics Conference, overseeing NT1 ISDN adapters, ISDN phone lines, and audiovisual/robotics equipment for remote demonstrations, including 3D optical lens and RF-based video conferencing between multiple international locations.

SENIOR TECHNICAL SUPPORT ENGINEER 10/1995 - 09/1996

Acer Computers - San Jose, California

Manage and support product testing and troubleshooting procedures for in-house products, ensuring seamless functionality and resolving issues effectively.

Write technical documentation for in-house products, providing clear instructions for installation, configuration, and usage to assist in product support.

Train end-users on hardware and software for Acer desktops and notebooks, enhancing user proficiency and ensuring smooth operation of installed systems.

Education

Foothill College - Los Altos Hills, California, United States Certification

Cisco Certification - CCNA/CCNP, 08/2007

University of San Francisco - San Francisco, California, United States Bachelor of Science

Information Systems Management, 05/1994

Monterey Peninsula College - Monterey, California, United States Associate of Science

Electronics Technology, 06/1985

Websites, Portfolios, Profiles

www.linkedin.com/in/vladimir-freidin-55a7111a

Certifications

Certified Scrum Product Owner, CSPO

Certified Scrum Master, CSM

Cisco Certified Network Professional, CCNP

Certified

Languages

English, Fluent

Russian, Fluent

Hobbies

Hiking

Ice Hockey

Chess

Books

News

Travel

Stocks

Contact this candidate