Security Officer Customer Service
Resume:
Marco Luna
Experienced Security Officer versed in various
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Skilled Worker well-versed in Security Operations, Computer applications & programs, and Microsoft Office. Versed in Computer Troubleshooting (Software and Hardware), recently graduated (ATS IT - Information Technology-ATS-Type A)
Skills
Conflict Resolution
Customer Service
CCTV & Surveillance
Threat Assessment
Foot & Stationary Patrol
Loss Prevention
DAR Writing
Microsoft Office
Microsoft Excel
Microsoft Outlook
Technical Writing
Troubleshooting (Hardware & Software)
Work Experience
Security Guard
GardaWorld Security Services US - Downey, CA April 2024 to Present
Performed security detail, and established physical presence, and customer service for Wells Fargo.
Freelance Security
N/A - Cudahy, CA January 2023 to March 2024
Working for different clients that range from:
•Guarding private properties for landlords
•Installed and Armed Basic Level Security Cameras
•Operated CCTV Cameras to Survey Client’s Property
Substitute Campus Security Downey School District - Downey, CA March 2024 to March 2024
•Observed, reported, and executed campus security detail.
•Ensured the safety of those on the campus
•Operated Campus Cart to travel around
Security Officer
The Bicycle Casino & Hotel - Bell Gardens, CA April 2021 to December 2022
Preformed Safety checks and Temperature Screenings for COVID-19, via Computer Interface.
Event Staff (Security) JRM Security - Los Angeles, CA October 2020 to April 2021
Provide Security detail for Netflix event, overseeing safety measures general public
Security Officer
GSG Protective Services - Los Angeles, CA December 2018 to October 2020
•Documented reports of suspicious activity
•Licensed professional security officer for 2 years
•Patrolled Fox VFX Lab, MedMen Dispensary, Goodwill,
•Enforced security regulations
•Supervised other security guards in given Job Sites
Education
Associate's degree in Information Technology Eastern Gateway Community College - Steubenville, OH June 2021 to May 2023
Certifications and Licenses
Security Guard Card
September 2020 to September 2022
Pepper Spray Permit
Present
Baton Permit
October 2018 to Present
First Aid and CPR
Present
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