Percy Drake
*** * ***** ***, ****** CA 92376
Email:************@*****.***
-Objective
To secure a responsible career opportunity to fully utilize my training and skills, while making a significant contribution to the success of the company.
Skills & Abilities
Computer proficiency.
Leadership experience.
Communication skills.
Organizational know-how.
People skills.
Collaboration talent.
Problem-solving abilities.
Experience
Department of Motor Vehicles June 2005 – April 2022
MOTOR VEHICLE REPRESENTATIVE
Responsible for licensing drivers, registering vehicles, securing identities, and regulating the motor vehicle industry.
Impact improving the safety and environment of California communities.
Spectrum Company March 2020 – April 2021
TIER 2 INTERNET SUPPORT AGENT
While customers through processing steps of changing Wi-Fi passwords or adding security preferences to existing modem.
Provide technical (Help Desk) support to learning management systems users.
Provide technical support for customers logging into Wi-Fi on different devices
Maintain learning management systems, including course content, enrollment data, customer data, etc.
Education
HS Diploma
Graduation date: June 1985
San Bernardino Valley College
52 units completed as of 2021
References
Tanaja Robinson
Southern California Edison