Customer Service Entry-Level

FODIE TRAORE

**** ****** *****, *****, ** 646-***-****

*************@*****.***

OBJECTIVE

To gain an entry-level role in customer service to expand my work experience, interpersonal skills, and work with a team

EXPERIENCE

Trainee Mechanic- Nouakchott, Mauritania 07/2017-06/2023

• Greeted Customers as they arrived at the shop

• Identified the client’s needs and answered their questions

• Repaired motorcycles parts under apprenticeship of lead mechanic

• Replaced oil in client’s motorcycles

EDUCATION

Lyceé Mounir- Nouakchott,Mauritania 2023

• Brevet d’Etudes (BEPC)

SKILLS AND ABILITIES

Languages

• Fluent in French, Soninke, Fulani/Pulaar, Bambara, Hasaniya LEADERSHIP

Leadership Role/ Teachers Assistant- Nouakchott, Mauritania 10/2022-06/2023

• Provided support as needed to his teacher during lessons

• Assisted other students with assignments

• Organized and spearheaded afternoon tutoring courses for other students