Customer Service Front Desk

Janelle Vargas

Sugar Land, TX *****

***************@*****.***

+1-470-***-****

Work Experience

Photographer

CarMax-Houston, TX

May 2023 to Present

I take detail cars and make them presentable for my photos that go up on our company website. Receptionist

Blue Legend Swim School-Sugar Land, TX

August 2022 to Present

• Greeted incoming visitors and customers professionally and provided friendly, knowledgeable assistance.

• Kept reception area clean and neat to give visitors a positive first impression.

• Confirmed appointments, communicated with clients and update client records.

• Answer the telephone and first calls accordingly.

• Resolve customers problems and complaints.

• Manage multiple tasks and meet time-sensitive deadlines.

• Answer a large volume of customer calls daily to resolve customer issues and schedule appointments. Education

Associate’s in Biology

Fort Valley State University - Fort Valley, GA

August 2018 to November 2021

Skills

• Office management

• Supervising experience

• Conflict Resolution

• Accounting

• Medical terminology

• Time management

• Customer service

• Microsoft Word

• QuickBooks

• Pet care

• Front desk

• Dependable

• Microsoft Excel

• Conflict management

• Driving

• Verbal and Written Communication

• iOS

• Security

• Sales

• Communication skills

• Retail sales

• SharePoint

• Bookkeeping

• Cash register

• Phone etiquette

• Teaching

• Microsoft Office

• Computer skills

• Experience working with students

• Budgeting

• Management

• GIS

• Materials management

• Leadership

Certifications and Licenses

First Aid Certification

Driver's License

CPA

Certified Bookkeeper

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