Customer Service Guest Experience
Resume:
Alexa Hayes
Dekalb IL
*****.*.*********@*****.***
---
Objective
Dedicated and experienced hospitality professional seeking a position where I can utilize my customer service and leadership skills to contribute to a positive guest experience.
---
Experience
Country Kitchen Restaurant
*Waitress*
[Jan 2023] – [May 2024]
- Provided excellent customer service in a fast-paced dining environment.
- Managed multiple tables simultaneously, ensuring timely and accurate order delivery.
- Maintained a friendly and professional demeanor with customers and colleagues. Hurricane Harbor, Arlington, TX
*Cabana Waitress*
[June 2024 ] – [August 2024]
- Catered to guests in a high-energy outdoor setting.
- Addressed and resolved guest concerns promptly and efficiently.
- Adapted quickly to changing conditions and guest needs. Potbelly, The Woodlands, TX
*Crew Member*
[Feb 2020] – [July 2022]
- Collaborated with team members to ensure smooth operations.
- Trained new employees, fostering a supportive and efficient work environment.
- Demonstrated strong leadership skills by taking initiative in various tasks.
---
Skills
- Excellent customer service
- Strong leadership and teamwork
- Adaptability in fast-paced environments
- Effective communication
- Problem-solving abilities
---
Education
Northern Illinois University
Sociology - Criminology
May 2026
---
References
Available upon request.
---
I am also a member of the NIU Volleyball Team! GO HUSKIES
Contact this candidate