Customer Service Multi-Line
Resume:
EMPLOYMENT HISTORY
Independent Barber
Trinas Barber And Design, Kaukauna, WI — Jan 2020 - Sep 2023
Hairdresser/ Salon Receptionist
Regis Corporation, Kaukauna, WI — Aug 2015 - Jan 2020 Server
Chicago Street Pub & Grill, De Pere, WI — Apr 2014 - Aug 2015 Receptionist/ Front of House Sales
Roehborn Meats, Brillion, WI — Apr 2012 - Mar 2014 7085 County Road W, Greenleaf, United States, 54126 • 920-***-**** • *****************@*****.*** Krista Nieuwenhuis
Barber/Customer Service
31 years old, Driving license N520-5109-3608-09
Barber/Customer Service professional with 12 years of experience in client relations and customer service. Demonstrates strong skills in sales, time management, and multi-line phone systems. Known for reliability and fostering lasting client relationships, aiming to enhance customer satisfaction and operational efficiency. Managed client appointments and payments, ensuring smooth daily operations and high client satisfaction. Promoted products and services, contributing to increased sales and customer loyalty. Maintained detailed client records, ensuring accurate and accessible information for personalized service. Fostered strong client relationships through consistent, reliable service, enhancing client retention. Utilized technical skills in appointment setting and multi-line phone systems to streamline processes. Expertly manage client relationships, delivering personalized hair services while efficiently handling appointments and payments for optimal salon operations. Maintained a clean and organized reception area, ensuring a welcoming environment for clients. Scheduled and confirmed appointments, updated client records, and communicated effectively with clients. Operated a multi-line phone system, managing high call volumes efficiently. Developed strong multitasking abilities, handling various tasks simultaneously with precision. Achieved high client retention rates through excellent customer service and follow-up. Managed POS system for order placement and bill management, ensuring accurate transactions. Maintained cleanliness by bussing and resetting tables, enhancing dining room efficiency. Restocked supplies during slow periods, ensuring continuous service readiness. Communicated special requests to kitchen staff, ensuring accurate meal preparation. Resolved guest complaints, maintaining high levels of customer satisfaction. Balanced cash receipts after shifts, ensuring accurate financial reporting. Fostered strong communication between front-of-house and kitchen staff, relaying special requests to enhance guest experiences and menu customization.
Processed cash and credit transactions accurately, enhancing customer trust and satisfaction. Managed multiple tasks to ensure timely service and maintained high customer satisfaction. Adhered strictly to safety protocols and food safety regulations, ensuring a safe environment. Kept food handling areas clean and organized, improving store presentation. Gained extensive product knowledge to assist customers effectively, boosting sales. Managed cash and credit transactions while ensuring customer satisfaction through efficient multitasking and timely assistance.
Bartender/server
Ponderosa Bar and Grill, GREENLEAF WI — Nov 2022 - Apr 2023 Bartender/server
Roundabout Bar and Grill, Kaukauna wi — Mar 2023 - Jan 2024 Served customers efficiently, increasing satisfaction and repeat visits. Mixed cocktails and beverages, enhancing menu variety and customer experience. Handled cash and card transactions accurately, ensuring financial integrity. Collaborated with kitchen staff to ensure timely and accurate food service. Resolved customer complaints promptly, improving overall service quality. Served customers efficiently, boosting satisfaction and repeat business through attentive service. Managed bar inventory, reducing waste and ensuring optimal stock levels. Collaborated with kitchen staff to deliver timely and accurate orders, enhancing customer experience. Handled cash and credit transactions accurately, maintaining financial integrity. EDUCATION
Esthetician Beauty And Health Services
Paul Mitchell The School-Green, Green Bay, WI — Apr 2014 - Aug 2015 Graduated with a 4.0 GPA
Deploma
Wrightstown High School, Wrightstown, WI — Jun 2011 SKILLS
Customer Service
Skillful
Sales
Experienced
Reliability
Skillful
Time Management
Skillful
Client Relations
Expert
Appointment Setting
Expert
Multi-line Phone Systems
Skillful
ADDITIONAL INFORMATION
Job Experiences
Excellent Customer Service and Client Relations skills REFERENCES
Rebecca Roberts
Cost cutters
HOBBIES
Passionate about making people happy and helping others in anyway I can. I have the gift of gab and I am able to start a conversation with just about anyone.
Contact this candidate