No Degree Customer Service

Kaila Hamp

Chicago, IL, *****, US 773-***-**** ***********@******.***

Skills

Able to communicate effectively with others

Flexible mindset for workplace flexibility

Meets goals and has a strong work ethic to get things done Resourceful

Self-started/Motivated

Adaptability

Education

High School - 2021

Hansberry College Prep - Chicago, IL

Criminology - Some College (No degree)

The University of Arizona - Tucson, AZ

1 semester completed, August 2021 - December 2021

Sociology - Some College (No degree)

University of San Francisco - San Francisco, CA

1 year completed, January 2022 - December 2022

Psychology - Some College (no degree)

University of Illinois Chicago - Chicago, IL

1 semester completed, January 2023 - current

Experience

June, 2022 - July, 2022

Victoria Secrets & Pink, Michigan Ave - Seasonal Sale Associate

● Consistently met or exceeded upselling, donation, and credit card sign-up targets by leveraging excellent communication and interpersonal strengths.

● Maintained a clean, organized inventory and curated displays of rotating and stocking seasonal clothing and accessories.

● Anticipated customer needs, providing them with excellent customer service while upholding brand standards.

● Operated POS system transactions including credit, cash, exchange, returns, refunds, and tax exemptions to ensure seamless and accurate cash flow. June, 2023 - October,2023

Amazon Fulfillment Center - Fc Associate

2

Inbound/Outbound processing and sorting of customer packages Worked in teams to meet end of shift deadlines

Worked in a very fast paced environment

Duties included but not limited to scanning, sorting, pallet wrapping, and staging of pallets. Problem solving duties involving damaged products

November 2024 - Present

Walmart - Online Grocery Position

● Provide customer service by acknowledging the customer;

● Identifying customer needs and assisting with purchasing decisions

● Locating merchandise; resolving customer issues and concerns; and promoting products and services, while maintaining a safe shopping environment.

Contact this candidate