Diana Shamsuddin
Adress- **-**, **th Street Apt# 2C
Jackson Heights, NY-11372
Cell - 347-***-****
Email- ***************@*****.***
Summary
Efficient office assistant with several years of experience answering high-volume calls and in-person inquiries. Diligent, respectful attitude to dealing with clients and colleagues. Flexible and a hardworking approach to streamlining internal processes.
Skills
Hard Working
Good at communication
Manage client
Experience
July 2024 - Current
New York Life Insurance Co - JACKSON HEIGHTS, NY
Office Assistant
Provided administrative support to multiple departments as needed.
Assisted in the development and implementation of office policies and procedures.
Greeted visitors determined their needs and directed them to the appropriate personnel.
Answered phone calls and directed them to appropriate personnel.
Answered and directed phone calls to appropriate staff members.
Operated photocopiers and scanners, facsimile machines and personal computers.
Maintained and updated filing, inventory and database systems, manually or using computer.
Copied, sorted and filed records of office activities and business transactions.
Delivered messages and ran errands.
January 2022 - June 2024
AAA Safest Driving School - Jackson, NY
Office Assistant
Provided administrative support to multiple departments as needed.
Answered phone calls and directed them to appropriate personnel.
Maintained an organized filing system of paper documents and electronic files.
Answered incoming calls in a professional manner and directed callers to the appropriate personnel.
Organized files, developed spreadsheets, faxed reports and scanned documents to improve organizational workflow.
Make appointment for clint.
Education
June 2007
Government Titumir College Bangladesh
Master of Commerce
Now I have evaluated my certificate. After evaluating I got a High school Diploma And bachelor’s degree in accounting