Customer Service Accounts Payable

Objectives

To join a consumer-friendly organization where my skills can be showcased to assist others.

Profile

Management/Supervisory Experience, Computer Skills, Organized, Detailed Oriented, Team Player, Strong work ethic, Customer Service, Problem Solver, Good Listener, Self-Motivated, Public Speaking Skills, Cash Handling, Sales, Goal-Oriented, Deadline Driven, Flexible, Able to work independently or collaboratively. Receptionist and daycare operator experience. Over twenty years’ experience in banking. CPR Rirst Aid Certified, 4th degree Knight with Knights of Columbus. Exhibit Guide at the National Aquarium in Baltimore.

Experience

CMC-Associa, Chantilly VA, Accounts Payable Clerk

08/2022- Present

Payment of invoices for various Homeowner’s Associations>

Establishment of vendors for these Associations.

Refunding and Reimbursements to homeowners.

Southwest Airlines, Washington DC, Ramp Agent

02/2022-06/2022

Movement of planes to and from tarmacs.

Movement of luggage from passenger to plane and back again.

CMC-Associa, Chantilly VA, Bookkeeper

10/2019-02/2022

Bookkeeper, manage files for Homeowner Associations including correspondence regarding fees and fines, refund for overpayment or misapplied payment, provide customer service to HOA as well as to residents.

Sonabank, Middleburg, VA, Personal Banker II

09/2014-09/2019, 08/2012-06/2014

Supervised and directed daily operations, promoted sales of bank products and services. Provided superior customer service to clients to meet their needs. Managed branch in absence of Branch Manager. Teller operations. Opened new accounts for clients and trained new employees. Understood and followed policies and procedures of bank. Maintained client confidentiality.

SunTrust Bank, Montclair, VA, Teller Coordinator

06/2014-09/2014

Supervised teller line operations, promoted sales from teller line, trained new teller line staff and cash handling operations.

Southern Financial/Provident Bank, Herndon VA, Branch Manager

09/2001-11/2005

Supervised daily operations, directed sales and business development efforts. Solved client problems and counseled staff for conflict resolutions. Assisted with future development.

Loyola FSB/Crestar Bank Rockville MD, Assistant Branch Manager

08/1992-08/1996

Supervised daily operations of branch. Promoted sales and services of bank products. Trained and supervised new employees, conflict resolutions.

Savings Of America, Sunrise FL, Senior Savings Counselor

05/1985-07/1992

Sold and promoted products and services, assisted with conflict resolutions with clients, trained new employees.

Education

North Miami Beach Sr High School

References

Upon Request

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