Microsoft Azure System Administrator

Ouanogo marcelin issa Ouedraogo

Bronx, NY ***** ****.********.*********@*****.***

347-***-**** www.linkedin.com/in/issa-ouedraogo

Microsoft Azure Administrator

Microsoft Azure administrator, CompTIA A+ certified technician and Windows system administrator (former MCSE). Detail-oriented IT professional with over 7 years of IT experience. Excellent written and oral communication skills; capable of explaining complex technical jargon in easy-to-understand terms. Driven, friendly, detail oriented with strong time management abilities.

TECHNICAL SKILLS

● Cloud Computing - Microsoft Azure Administration - Manage subscription and governance, configure access to storage, manage azure VMs, manage virtual networking, create and configure virtual app service, Manage Microsoft Entra Users and Groups.

● Networking - Configure LAN and WAN (all 802.11) network routers, VLAN, TCP/IP, Access point and printers through secure WEPx, WPAx, and SSID. Install workgroups and windows domain environment

● Software - Windows Server 2016; Windows Server 2019; Windows 10, Windows 11; virtualization, Active Directory, Group policy. Remote Desktop and Help Desk Management software. Microsoft Office 365. VMWare and Windows hypervisor utilization.Configure DHCP, DNS, File server, VPN, WDS. Powershell, Programming php, python. SQL Server EDUCATION

Université Aube Nouvelle Ouagadougou, Burkina Faso Bachelor - Computer Engineering works Degree December 2018 NIIT Ghana Accra,

E-Technology 2001-2002

PROFESSIONAL EXPERIENCE

Security Professional Allied Universal New York – 04/2024 to 12/2024 IT Support Specialist wahgnion gold operaƟon Burkina Faso – 12/2021 to 08/2022

● Create helpdesk Ɵckets and resolve desktop issues.

● created and manage user account in acƟve directory. joined computers to AcƟve directory domain. VPN configuraƟon. MS Office and O365 installaƟon and configuraƟon.

● Prepared new computers and mobile devices according to internal policies on standardized soŌware and security deployments.

● Determined hardware and network system issues using proacƟve troubleshooƟng techniques.

● Responded to faults in both LAN and WAN networks to rapidly restore connecƟvity and prevent unnecessary downƟme.

IT Technician UNV/UNDP appointed to EVP/ECOWAS Burkina Faso – 08/2013 to 12/2017

● Established, repaired and opƟmized networks by installing wiring, cabling and devices.

● Responded to support requests from end users and paƟently walked individuals through basic troubleshooƟng tasks.

● Corrected connecƟvity faults to restore user access to local networks and public web.

● Maintained and monitored server room, wireless network and other server infrastructure keeping systems running smoothly.

● Managed system-wide operaƟng system and soŌware deployments as well as related soŌware upgrade problems.

● configured two virtual servers on MicrosoŌ hyper-V

● Developed PHP Web site applicaƟon with MySQL database

Contact this candidate