Continuous Improvement Customer Service

Steven Glaser

Stockton, CA

***********@*****.***

+1-209-***-****

Organized and dependable candidate successful at managing multiple priorities with a positive attitude. Willingness to take on added responsibilities to meet team goals. To seek and maintain full-time position that offers professional challenges utilizing interpersonal skills, excellent time management and problem solving skills.

Work Experience

Foreman/Supervisor

Swanson Painting - Stockton, CA

October 2013 to August 2023

• Supervised ongoing daily tasks and phases.

• Responsible for preparing job site in order to efficiently perform specific duties.

• Kept accurate and detailed records of personnel progress and productivity.

• Monitored daily and weekly key performance indicators to maintain on-track status.

• Maintain a clean and safe work environment for working as well as the customers.

• Planned, organized and monitored resources to deliver efficient use of labor, equipment and materials.

• Implemented policies and standards operating for continuous improvement. Education

High school diploma

San Joaquin Delta college

2000

Skills

• Structural repairs

• Physical strength and stamina

• Hand and power tool operation

• Power Washing

• Worker Supervision

• Critical thinking skills

• Customer experience

• Maintaining clean work areas

• Supply requisition

• Routine Inspections

• Closing procedures

• Painting preparation

• Safe operating procedures

• Exterior residential painting

• Interior painting

• Maintenance needs

• Materials estimations

• Interpreting job specifications

• Inventory assessments

• Customer needs assistance

• Industrial and commercial painting

• Forklift certified

• Cooking

• Customer service

• Supervising experience

• Outdoor work

• Plumbing

• Electrical experience

Certifications and Licenses

Forklift Certification

Driver's License

October 2022 to August 2027

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