NV NICOLE
VANDERLINDEN
***************@*****.*** 210-***-**** San Antonio, TX 78211
PROFESSIONAL
SUMMARY
Highly skilled candidate experienced in information organization and data entry. Self-directed and organized professional with proven track record for managing information with extreme care. Committed to maintaining high standards for confidentiality, productivity and accuracy. SKILLS Organizational Skills
Information Retrieval
Greeting Visitors
Office Meetings
Business Correspondence
Meeting Deadlines
Filing Management
Team Coordination
WORK HISTORY File Assistant Espey & Associates - San Antonio, 07/2019 - CURRENT TX
Examined, categorized, and sorted incoming documents. Assisted with data entry and administrative support tasks to help meet team goals.
Sorted and classified documents into appropriate filing systems for increased traceability.
Maintained physical and computer-based filing systems. Managed sensitive or confidential files with attention to data security and storage policies.
Located and retrieved requested documents in accordance with established policies.
Prepared new files and assigned tracking identification numbers, resulting in faster retrievals.
Identified and corrected inconsistencies in filing systems for increased accuracy.
Followed up with staff and customers by phone and email regarding missing or needed information and compiled retrieved information into files.
Processed correspondence, conducted post office pick-ups and distributed mail to appropriate parties.
Customer Service Representative Judicial Services 09/2018 - 07/2019
- San Antonio
Handled customer inquiries and suggestions courteously and professionally.
Actively listened to customers, handled concerns quickly and escalated major issues to supervisor.
Answered constant flow of customer calls with minimal wait times. Answered customer telephone calls promptly to avoid on-hold wait times.
Maintained customer satisfaction with forward-thinking strategies focused on addressing customer needs and resolving concerns. Provided primary customer support to internal and external customers.
Office/File Clerk Burnett Specialists - San Antonio, 08/2017 - 09/2018 TX
Assisted with data entry and administrative support tasks to help meet team goals.
Assisted with document scanning and imaging projects to support accurate file back-up.
Maintained physical and computer-based filing systems. Monitored and updated filing systems to meet organization standards.
Located and retrieved requested documents in accordance with established policies.
Managed sensitive or confidential files with attention to data security and storage policies.
Created, implemented and monitored filing systems for easy retrieval of records.
Restored old files and archived completed files for future reference. Examined, categorized, and sorted incoming documents. Sorted and classified documents into appropriate filing systems for increased traceability.
Senior Data Entry Operator Randstad/USAA - San 04/2017 - 07/2017 Antonio, TX
Entered data and cross-system data verification into company systems supporting the HR department
Detecting and correcting errors
Effectively communicate with multiple levels within the organization Completed data entry tasks with accuracy and efficiency. Organized, sorted, and checked input data against original documents.
Communicated with supervisors and colleagues to process data quickly and resolve discrepancies.
Order Entry Specialist MMC Group Staffing / 05/2015 - 10/2016 Accenture - San Antonio, TX
Examined orders to confirm accuracy, completeness and adherence to customer requirements.
Provided regular updates to customers regarding orders to maintain transparency and customer trust.
Communicated with customers to address order inquiries, changes and cancellations.
Processed customer orders in line with established policies and procedures.
Input order information into system and updated customer accounts to document and track customer orders.
Monitored and tracked inventory to achieve prompt order fulfillment. Data Entry Clerk DataMark Inc, USAA - San 12/2014 - 05/2015 Antonio, TX
Enter data on a PC workstation from CRT images or client provided written source documents
Responsible for scanning different types of documents to send to production for keying including maintenance of scanning machine, entering information as to the type of document, service center location, and dates.
Completed data entry tasks with accuracy and efficiency. Organized, sorted, and checked input data against original documents.
Communicated with supervisors and colleagues to process data quickly and resolve discrepancies.
Administrative Assistant Industrial Equipment 01/2014 - 12/2014 Company of Houston
Screening phone calls, sorting and distributing incoming/outgoing mail and packages
Sorts and prepares documents for imaging, scans and verifies documents and index images, light transcribing
Arranged letters, greeting clients, booking meetings, arranging couriers, keeping the reception area tidy, answering and forwarding, invoices and other indexed documents, completes general office work
Supported office/facilities manager in various office administration duties and data entry.
File Clerk Thornton, Biechlin, Segrato & Reynolds & 05/2011 - 09/2013 Guerra
Performed clerical tasks, such as light transcribing, arranging letter, memoranda, invoices, and other indexed documents according to an established system
Operated office equipment and completed general office work, maintained and updated all files
Sorted and prepared documents for imaging, scanned and verified documents and indexed images
Updated all closing files and shipment to off storage site for holding Any and all general office duties.
Data Entry Clerk Records Consultants, Inc 01/2008 - 02/2011 Input and maintain current information on previous and new clients' database along with scanning sensitive records into database. EDUCATION Texas Careers, San Antonio, TX
Paralegal Studies: Paralegal Studies
St. Francis Academy, San Antonio, TX
High School Diploma
CERTIFICATIONS Medical Transcription and Editing Certification, Penn Foster, San Antonio