Customer Support Maintenance Technician
Resume:
David Holland
Washington DC 20032
*************@*****.***
PROFESSIONAL PROFILE
An unbiased and diligent professional with over 20 years of working in various fields with different experiences. Key professional strengths include the Ability to prioritize and remain focused in a high paced environment. I’m a highly motivated self starter and a team player. Providing excellent customer support services by efficiently listening, possessing effective communication skills needed to explain plans to team members. Ability to lead and provide supervision. Being able to maximize productivity by prioritizing daily tasks. Having learned new concepts quickly while working well under pressure. Also using creative organization techniques to manage inventory. Prepared to contribute my skills in any available position.
PROFESSIONAL WORK EXPERIENCE:
Signature Properties, Various Properties, District Heights, MD 10/2021- 10/2022
Maintenance Technician Helper
● Upkeep of apartments through a variety of areas including plumbing, carpentry, and electrical systems
● Inspecting buildings,
● Maintaining maintenance inventory
● Scheduling repairs with contractors
Removing/ Uninstalling appliances including washer/dryers, stoves, toilets, and refrigerators Thompson Facilities (Howard University/ Hospital), Washington, DC 12/2018– 01/2021
Custodial Technician
● Clean building floors by sweeping, mopping, scrubbing, buffing, and vacuuming.
● Gather and empty trash
● Service, clean, and supply restrooms
● Clean and polish furniture, restroom fixtures, counter tops, bathroom stalls, toilets, urinals, and concessions areas
Site TechUSA(Singleton Electric Co.), Washington, DC 04/2017-- Present (Temp job)
Laborer
● Sorting materials
● Demo. circuit boxes
● Cut and sort cables
● Utilized power tools
● Clean all appropriate common areas, swept, mopped floors, disposed of litter and debris and informed supervisor of all safety hazards
● Supervised staff in completing daily routines
● Updated inventory and completed daily supply checks
● Assured all employees adhere to rules and regulations of the company ACPM, Manassas, VA
10/2015- 04/2017
Laborer
● Supervised staff in completing daily routines
● Updated inventory and completed daily supply checks
● Built Data Centers for Amazon
● Scissor Lift certified
● Pipe lifting
● Utilized power tools
● Assured all employees adhere to rules and regulations of the company Courts of Camp Springs, Camp Springs, MD
06/2015- 10/2015
Basic Maintenance
● Unclog toilets and sinks using a K50
● Interior and exterior Painting
● Punch outs
Popeyes, Haines City, FL
03/2015 – 09/2015
Cook
● Grilled, cooked, and fried foods
● Cleaned food preparation equipment, work areas, counters, and tables
● Received orders from customers
● Completed orders from steam tables, placing food on plates and serving customers at tables or counters Dollar Tree, Davenport, FL
10/2014 – 03/2015
Stock Clerk
● Updated inventory and completed daily supply checks
● Provided immaculate customer service at all time
● Ensured a safe and clean environment for employees and customers
● Adhered to rules and regulations of the company
● Stocked and rotated department products to ensure freshness and date control Circuit Electric and Construction Service, Rockville, MD 11/2013 – 08/2014
Laborer
● Supervised staff in completing daily routines
● Updated inventory and completed daily supply checks
● Utilized power tools
● Assured all employees adhere to rules and regulations of the company
● Completed demolition and renovation according to order requisitions Laugh Out Loud Stations, Greenbelt, MD
12/2011 – 08/2012
Entertainment Specialist
● Hosted multiple parties simultaneously
● Maintained order on game room floor
● Resolved maintenance repair issues
● Updated various bookkeeping entries
● Conducted operations of various rides
Crispy Home Services, Washington, D.C
08/2012 – 10/2013
Residential Cleaner
● Cleaning the household
● Sweeping, mopping, and vacuuming floors
● Washing, scrubbing, and sanitizing dishes
● Dusting and detailing all areas and surfaces
● Proficient in making beds
● Ironing and folding laundry
●
Terry’s Landscaping, Bowie, MD
01/2011 – 12/2011
Landscaping Assistant
● Managed appointments
● Greeted customers and provided general information
● Maintain landscaping for lawns, trees, and bushes
● Performed snow/leaf removal procedures
● Trained new hires
● Assisted supervisor with special projects
RPG Diffusor Inc., Upper Marlboro, MD
12/2007 – 12/2010
Cabinet Manufacturer
● Received incoming/outgoing shipping orders
● Operate forklift/pilot jack
● Generated measurements for materials
● Utilized power tools to assemble necessary shipping equipment
● Cleaned restrooms, swept, mopped floors, disposed of litter and debris and informed supervisor of all safety hazards
Fast Eddies Pool and Billiards, Washington, D.C
10/2006 – 11/2005
Cook/ Server
● Grilled, cooked, and fried foods
● Cleaned food preparation equipment, work areas, counters, and tables
● Received orders from customers
● Completed orders from steam tables, placing food on plates and serving customers at tables or counters Lynn Hill Condominium Temple Hills, MD
03/2003- 11/2005
Basic Maintenance
● Asphalt Patch
● Unclog toilets and sinks with K50
● Exterior and interior painting
Augmen Management Properties (Fox Glen Apartment), Capitol Heights, MD 03/1999- 07/2000
Helper/Porter
● Punch outs
● Basic Maintenance needs
EDUCATION:
Crossland High School, Temple Hills, MD – High School Diploma CERTIFICATIONS:
Sunbelt, Manassas, VA-- Scissor/Aerial Lift Certification KRA, Washington, D.C – Customer Services Certificate Bertie Backus, Washington, D.C – HVAC Pre-Certification Lynn Hill Condo, Temple Hills, MD – K50 training Certified LIUNA, Washington, DC – HAZMAT Certification
LIUNA, Washington, DC – OSHA10
LIUNA, Washington, DC – OSHA30
LIUNA, Washington, DC – Asbestos
LIUNA, Washington, DC – Flagger
LIUNA, Washington, DC – Harness awareness
REFERENCES:
References Available Upon Request
Contact this candidate