Customer Service Quality Control
Resume:
Apt ****
Lynchburg, VA *****
************@*****.***
NAJAWAH KINGSBERRY
OBJECTIVE
To secure a challenging position in a reputable organization to expand my learning, knowledge, and skills. I want to secure a responsible career opportunity to fully utilize my training and skills, while making a significant contribution to the success of the company.
SKILLS
Security
Custody
Supervision of Inmates
Emergency Response
Powered Industrial Vehicle Driver (PIV)
Sales
Organization
Inventory Control
Equipment Maintenance
Safety Management
Physical Stamina and Strength
DSD Receiver
Quality Control
Communication
Customer Service
Problem Solving
Integrity
Dependability
Teamwork
Forklift Driver
Furnace Assembly
WORK HISTORY
Blue Ridge Correctional Jail
March 2023-Present
Secure Inmates by preventing disturbances, assaults, and escapes
Enforcing Jail Rules
Maintain control of inmates via observation and if necessary, restrain and secure them
Supervise inmates housing, work and other areas (laundry, food service, inmates cleaning the units)
Settle disputes between inmates by using conflict resolution
Respond to emergencies (inmate suicidal attempts, violent disturbances between inmates, flooding in the units, etc.)
Armed security transportation to the hospitals for sick or inmates delivering
Provide inmates with personal need items ensuring they have what they need to cleanse themselves and maintain proper upkeep while they are in jail
TRANE TECHNOLOGY
March 2018-Dec. 2022
Furnace Line Assembly
PIV driver to collect and distribute furnace parts
Lead-Worker in Warehouse for 2 years
Trainer for New Line Employees
WALMART
2016-2018
Cashier
Salesman
DSD Receiver
Stocking and Unloading Inventory
Various Jobs held while working at Walmart
MAXIMUM SECURITY
2013-2015
March 2018-Present
Secured Gate House
Communicate with other guards to ensure grounds were secured
Problem Solving
Dependability
Monitored Cameras (Information Management (writing daily logs and incident reports)
EDUCATION
HIGH SCHOOL DIPLOMA, 2013
CERTIFICATES/LICENSES Mental Health First Aid for Corrections Professionals
CPR/First AID (Adult, Child, and Infant)
Basic Correctional Officer Training/Firearms
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