Customer Service Dining Room
Resume:
Steven H. Smith,A.A.
Public ( Environmental) Health Lab.Technician
Baltimore, MD 21201
********@****.***
Biology,Hotel,Environmental Health,Music
Willing to relocate: Anywhere
Authorized to work in the US for any employer
Work Experience
Kitchen Assistant
Bar Louie - Hunt Valley, MD
March 2019 to March 2020
Waste mgmt.wash :dishes,pots,glass',silver, sweep& mop floors,supply storage, grade manger, food Safety, spill & breakage remit .
Busser: clear used dishes & glass', clean tables & floors. Buffet Attendant/ Server
Hyatt Regency, Inner Habor - Baltimore, MD
May 2017 to September 2019
Set-up & dismantle of AM/lunch buffet.replenish hot & cold food & drink.spill/breakage control, pest control, order taking, Hosting( escorting guests) customer service, Cleaning soda & coffee station. Furniture moving,flood control; redress ! Tourism.Busser : assist the dining room staff with food transport ( butlering) clear used dishes & glass& pour drinks. Kitchen Utility,Dining Room Attendant,Banquet Server Marriott International, Inc. - Baltimore, MD
December 2012 to April 2017
Kitchen Utility: Wash pots/dishes&glass',stock dishwares,sweep&mop floors,store; food dry/frozen,asst. cooks with banquet plate-up,pest control,
Dining Room Attendant: Asst.guests & servers with food & drink service,maintain dining room appearance,(vacuum) wash soda fountain.
barback;asst.bartenders,change beer kegs,stock wine & liquor,stock ice Banquet Server,Dishwasher,Busser,Employee Cafe Attend.,Host. Holiday Inn,Inner Harbor - Baltimore, MD
September 2009 to July 2012
Responsibilities
restaurant work
Accomplishments
kitchen employee of the week July,2012.
Skills Used
customer service,altruism,food knowledge,furniture moving, serving food & drink, proper/safe food & drink storage
Banq.Waiter,Waiter Asst.,Dishwasher,Parking Attendant,Clerk,Security Center Club,Inc. - Baltimore, MD
June 2004 to August 2006
Responsibilities
French Service:food & drinks,furniture moving,table setting&clearing,customer service,butlering,sweeping,mopping,trash disposal,shipping&receiving,assistance,first aid. Accomplishments
crowd control,first aid.Working in the dining rooms & kitchens. Skills Used
tray carrying of food & drinks,customer service food & drink knowledge.Ethnic culture cuisine knowledge. Laboratory Animal Technician
University of Maryand,Baltimore - Baltimore, MD
May 2003 to July 2004
Responsibilities
feeding,large,small,animals,birds&aquatic animals(NHP) medication,ordering supplies& animals(shipping)cleaning animal rooms. recordkeeping euthanasia. acetic technique,etc.
Accomplishments
work
Skills Used
heavy lifting,customer service,NA
Animal Caretaker I
The Johns Hopkins University - Baltimore, MD
June 2002 to January 2003
Responsibilities
feeding&medicating large,small animals & birds,recordkeeping,bedding,cagewash, customer service,cleaning animal rooms
Accomplishments
working,for JHU.
Skills Used
teamwork,
Public Health Lab.Technician III
MD.St.DHMH,Lab.Admn.Virology& Immunology - Baltimore, MD July 1989 to July 2001
Responsibilities
necropsy(birds,large&small animal),Data entry,tissue filing,incineration,mouse colony maint. customer service,lab.& animal room maint.Microscopy-F.A.T. animal speciation Accomplishments
Assisting with evaluating the U.S.& etc.State public health lab.s for Q.C.standards in 1990's for CDC. Skills Used
necropsy,microscopy,data entry,recordkeeping,
Education
A.A. in General Studies (Biology Minor)
Baltimore City Comm.College - Baltimore, MD
1990 to 1995
Skills
• CPR (10+ years)
• Typing (2 years)
• Chemistry (4 years)
• Microsoft Word (7 years)
• Data Entry (5 years)
• Pest Control (10+ years)
• Microscopy (6 years)
• Kitchen Experience (10+ years)
• Food Safety (10+ years)
• Busser (10+ years)
• Banquet Experience (10+ years)
• Cooking
• Restaurant experience
• Serving
• Bartending (1 year)
• French
• Food Preparation
• Laboratory Experience (10+ years)
• Veterinary experience (6 years)
• English
• Heavy Lifting (10+ years)
Languages
• Spanish - Intermediate
Military Service
Branch: U.S.Navy Reserve
Service Country: United States
Rank: E-3
September 2001 to May 2005
Aviation Apprentice
Commendations:
Offered Naval Intelligence postion
Awards
Northwestern H.S.Balto.City P.S."Current Events Award" U.S.History Honors class,Mr.Richard Horowitz(Georgetown University,U.S.Army)Vietnam May 1983
Honors U.S.History Class
Certifications and Licenses
1) Iowa St.University 2) University of Maryland,Batimore,Environmental Health
November 2011 to Present
A)Iowa.St.Univ.-Health & Safety,Biosecurity
B)Univ.Md.Balto.-Spec./Med.Waste Incinerator Operater Cert. USA Homeland Security Certs.: Workplace Safety Security,How to Handle a Armed Shooter. FEMA
March 2016 to June 2022
Title defined
food handler certificate
TS/SCI
Secret Clearance
Assessments
Medical Terminology — Proficient
April 2020
Understanding and using medical terminology
Full results: Proficient
Bartending — Proficient
March 2020
Understanding, pouring, and mixing drink orders
Full results: Proficient
Work Style: Conscientiousness — Proficient
April 2019
Measures a candidate's tendency to be rule-abiding, well-organized, hard-working, confident, and think before acting.
Full results: Proficient
Indeed Assessments provides skills tests that are not indicative of a license or certification, or continued development in any professional field.
Additional Information
USDA Member
NEHA Membership
JABC,Baltimore City 10-Pin Bowling Champion-1983
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