Sales Associate Customer Service
Resume:
Chandi-Naiyah Fluker
Brooklyn, NY *****
**************@*****.***
Work Experience
Sales Associate
Walmart-Queens, NY
January 2024 to August 2024
• Organized racks and shelves to maintain store visual appeal, engage customers, and promote specific merchandise.
• Handled cash transactions efficiently while adhering to company cash handling policies, ensuring accuracy in all financial exchanges.
• Built relationships with customers to encourage repeat business.
• Managed returns, exchanges and refunds in accordance with store policy. Bottle Server
Epic-Manhattan, NY
April 2023 to December 2023
• Increased overall sales by upselling premium bottles, mixers, and additional services.
• Built strong relationships with returning clientele, fostering loyalty and positive word-of-mouth referrals.
• Exhibited exceptional multitasking abilities while managing multiple tables simultaneously without sacrificing quality of service.
• Enhanced customer experience by providing exceptional bottle service and attending to their needs promptly.
Barista/Cashier
Starbucks-Manhasset, NY
August 2022 to April 2023
• Starbucks Barista with a proven track record of enhancing customer satisfaction and increasing revenue. Skilled in creating a variety of beverages and food items in a fast-paced environment and maintained cleanliness of the store.
• Implemented a new inventory management system that reduced waste by 10% and improved stock accuracy.
• Led training sessions for new hires on customer service techniques and product knowledge, resulting in a 20% decrease in customer complaints
Home Health Aide
Cottage Home Care-Queens, NY
October 2021 to May 2022
• Provided personal care to elderly and disabled clients in their homes, including assistance with activities of daily living.
• Implemented individualized care plans, administering medication, and monitoring vital signs to ensure overall well-being of clients.
• Recognized for exceptional communication skills in building rapport with clients and their families, leading to increased trust and improved client care outcomes. Education
High school diploma
Metropolitan - Brooklyn, NY
September 2018 to June 2021
Skills
• Compassion
• Communication Skills
• Empathy
• Client Relationship Building
• Personalized Care
• Care Plans Implementation
• Vital Signs Monitoring
• Upselling
Certifications and Licenses
AED Certification
CPR Certification
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