Office Manager Front

TX, Arlington, Usa, ***** N ATAS H ] A D l xo N

***********@******.***

aad OFFICE MANAGER/ADMINSTRATIVE

ASSISTANT Zi

** ***** ***, ******* ******* 33759254

PROFESSIONAL SUMMARY

Office Manager/Administrative Assistant with 14+ years of diverse experience, including running a

small business, managing front office operations in healthcare, and teaching, brings a wealth of

skills in QuickBooks, documentation review, and administrative excellence. Proven ability to enhance

customer and patient satisfaction through innovative strategies and empathetic service. Eager to

apply analytical and organizational skills in healthcare, real estate, sales, or insurance sectors,

aiming to drive efficiency and support business growth.

EMPLOYMENT HISTORY

SEP 2018 - PRESENT

Small Business Owner, NR Leyva Services, Grand Prairie, TX

* Identify and implement innovative strategies to differentiate NR Leyva Services from competitors and attract new customers

in the Grand Prairie, TX market.

* Implement innovative strategies to enhance customer experience and loyalty, leveraging technology and personalization to

differentiate NR Leyva Services in the competitive market.

* Develop and maintain strong relationships with local vendors and suppliers to ensure timely delivery of goods and services

required for NR Leyva Services.

* Develop and maintain strong relationships with local suppliers and vendors to ensure timely delivery of products and

services, optimize costs, and support the growth of NR Leyva Services in the Grand Prairie, TX market.

* Analyze market trends and consumer behavior in the Grand Prairie, TX area to make data-driven decisions for NR Leyva

Services' product offerings and business strategies.

Nov 20

Front Office Manager, North Texas Center for Pain Management, Plano, TX

JAN 2018

* Implement strategies to improve patient satisfaction and overall customer experience, ensuring that the front office

environment reflects empathy, care, and professionalism for individuals dealing with chronic pain and opioid dependence.

* Implement strategies to enhance patient experience and satisfaction levels, ensuring that each patient feels valued and

cared for during their visit to the pain management center.

* Develop and implement training programs for front office staff to effectively communicate with and support patients dealing

with chronic pain and opioid dependence, ensuring a compassionate and understanding approach in all interactions

AUG 2014 - JUN 2017

Volunteer Sunday School Teacher, Cornerstone Baptist Church, Arlington, TX

* Create engaging and interactive activities to enhance the learning experience of 3-year-old Sunday School students,

fostering a fun and inclusive environment for spiritual growth.

* Create engaging and interactive activities that cater to different learning styles, ensuring all children in the class are actively

participating and learning.

* Develop personalized learning plans for each 3-year-old student based on their individual strengths and areas for growth,

ensuring tailored support and holistic development in Sunday School classes.

* Utilize storytelling techniques to effectively communicate and convey important moral and spiritual lessons to young

children, making the Sunday School experience engaging and impactful for each student.

* Collaborate with other volunteers and church staff to organize special events and activities that promote community

bonding and spiritual growth among Sunday School students and their families.

JUL 2014 - JUN 2017

Nationally Registered Certified Medical Assistant, Southlake Pain Center, Southlake, TX

* Collaborate with the billing department to ensure accurate and timely submission of workers comp and disability claims,

maximizing reimbursement for Southlake Pain Center.

* Enhance patient care through implementing wellness programs tailored to each patient's needs and goals.

* Conduct regular audits and reviews of patient records to ensure compliance with nationally recognized medical standards,

enhancing the reputation of Southlake Pain Center in the market.

Contact this candidate