R E Data Entry

El Paso,Tx 915-***-**** *************@*****.***

Jasmine Iturralde

C U S T O M E R S E R V I C E R E P R E S E N T A T I V E E D U C A T I O N

DeVry University College

Chicago, IL

Undergraduate in Business Essentials

GPA 3.42

O B J E C T I V E

As a customer representative, my primary objective is to support the functioning of business operations by data entry, coordinating customers to benefits or offers, and ensuring exceptional customer service with care and connection. R E F E R E N C E S

Available upon request

F U N C T I O N A L S K I L L S

Product marketing

HR related skills in hiring and recruiting process Communication

Problem-solving

Time management

E X P E R I E N C E

August 26, 2024 – November 26, 2024

CSR Product Specialist • American Express

November 2022 – June 2024

Enrollment Broker • Maximus

November 2020 – June 2022

HR Cultural Ambassador • HGS Healthcare

C O M M U N I C A T I O N

Implemented new enrollment and offers, improved efficiency as connection with clients and potential customers, Improved hiring processing and remote transitions for new employees L E A D E R S H I P

Successfully enrolled a team with training classes before hire while maintaining excellent customer satisfaction scores.

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