Service Representative Customer

Summary

Skills

Experience

ANITRICA D. THOMAS

**** ********* **.,********, **. 31907 (H) 706-***-**** ******.*******@*****.*** I am interested in obtaining a position within the Medical Field as a Phlebotomist and customer service representative. I am a Certified Phlebotomist Technician with the ambition to go above and beyond toseek that my patiences are treated equal and fair among any procedures that may be providedat the time of care. Attentive to quality and details Complex Problem Solving Customer and Personal Service Time Management

Computers and Electronics Critical Thinking

Judgment and Decision Making

Food Service Manager 11/2016 to Present

Muscogee County School District – Columbus, GA

Keep records required by government agencies regarding sanitation or food subsidies.

Investigate and resolve complaints regarding food quality, service, or accommodations.

Maintain food and equipment inventories, and keep inventory records.Monitor food preparation methods, portion sizes, and garnishing and presentation of food to ensure that food is prepared and presented in an acceptable manner. Schedule and receive food and beverage deliveries, checking delivery contents to verify product quality and quantity.

Web Chat Rep 04/2013 to 11/2016

Afni – Opelika, AL

Utilize online chat via web to discuss account information with customers Assist customers in understanding how to navigate the Verizon Wireless websit Take payments for online purchases

Manage up to 4 different conversations at once.

Clinicals Phlebotomy Intern 04/2013 to 06/2013

Urgent Health Care – Columbus, GA

Attending to patients, drawing specimens, checking BP, glucose, and iron Spin Education

References

specimen in centrifuge and to perform different test of the body Experienced with color coded tubes; additives and non-additives Assist patients with MRIs, CAT scans, EKGs, etc.

Trained for some of the medical assistance job descriptions Knowing the procedures of ordering and shipping specimens Ensured that all health and safety guideline were followed.

Assistance Coordinator 02/2010 to 05/2013

Road America – Columbus, GA

Dispatch roadside assistance for members who are stranded.· Responsible for contacting vendors (i.e. tow company, locksmith, roadside service and/or motorcycle company) utilizing computerized system. Identify the types of service needed (towing, jump start, flat tire, fuel/fluid delivery, lockout assistance, accident related towing and/or winching service). Phlebotomy Certification: May 2013

First Step Health Agency - Columbus, GA

High School Diploma: May 2004

Kendrick High School - Georgetown, GA

Christina Wilson, Medical AssistantUrgent Health Care, Columbus GA

Contact this candidate