Julian Morales, CBCS
Bronx, NY Cell: 347-***-**** Email: *****************@*****.***
OBJECTIVE
To obtain a position in a professional environment where I can utilize as well as enhance my skills and experience.
HIGHLIGHTED SKILLS
Highly detailed and efficient
Experienced in Eclinical (ECW), Clinic Tracker, Availity and TriZetto
Ability to verify, submit and follow up
For insurances
Competent in Medical office Practice
Knowledge of Medical Terminology
HIPAA Trained
Data Entry (40 WPM)
Proficient in Microsoft Office Word, Excel, Medical Manager
Accurate cash and credit management
Trained in ICD 10, CPT-4 and HCPCS coding
Accurate records management
EDUCATION
SUNY Brooklyn Educational Opportunity Center Brooklyn, NY
NHA Certification in Medical Billing and Coding Award January 2020
Community School for Social Justice Bronx, NY
High School Diploma Awarded: June 2011
EMPLOYMENT EXPERIENCE
NYC Health Hospital/Jacobi Bronx, NY
Administrative Support/ Care Manager June 2022- Current
Schedules behavioral health appointments, and relays messages according to the organization communication standards.
Respond to and resolves providers/ social worker requests/concerns.
Refer clinical questions to medical providers and staff.
Always maintain confidentiality in compliance with HIPAA and PHI guidelines.
Update appointments in patient chart.
Confirm insurance when necessary.
Complete rescheduling, canceling, and/or verifying patient's appointments as needed
Urban Health Plan Bronx, NY
Medical Biller/ Call Representative March 2020- June 2022
Answer high volume telephone calls, schedules medical appointments, and relays messages according to the organization communication standards.
Respond to and resolves patient requests/concerns.
Refer clinical questions to medical providers and staff.
Always maintain confidentiality in compliance with HIPAA and PHI guidelines.
Update existing patient demographic information.
Confirm insurance when necessary.
Complete rescheduling, canceling, and/or verifying patient's appointments as needed
Beverly Mack Harry Consulting Brooklyn NY
Medical Billing Internship January 2020- March 2020
●Contact insurance companies for verification of claim status and clarification of denials.
●Claim scrubbing and correction for resubmission of denied claims.
●Verify accuracy of patient’s insurance and demographic information.
●Follow up on all outstanding accounts
Tiffany Primary Care Practice Bronx, NY
Front Desk Clerk November 2016 – July 2019
●Answer, screen and forward incoming phone calls
●Schedule and maintain patient’s appointment
●Ensure reception area is tidy and presentable, with all necessary stationery and material
●Provide basic and accurate information in-person and via phone/email
●Perform other clerical receptionist duties such as filing, photocopying, transcribing and faxing
●Greet and welcome guests as soon as they arrive at the office
B.S.S Security New York, NY
Security Guard April 2015 - September 2016
●Monitored the entry and exit of the bank
●Ensured safety from thefts and other miscreant activities
●Monitored customer activity and behavior in the bank to identify suspicious activity
●Responded to emergency situations