Customer Service Representative

Armelle Dubose

***************@*****.*** Stone Mountain, GA 30088

SUMMARY

Reliable Customer Service Representative with extensive track record in demanding sales and account management environments. Strong presenter, communicator, and problem solver experienced in working effectively and productively with diverse customers and individual needs. SKILLS

Cash Register Systems

Refunds and Exchanges

Sales and Promotions

Inventory Oversight

Critical Thinking

Sales expertise

Multi-Task Management

Call Center Operations

EXPERIENCE

Customer Service Representative, Walmart, October 2020-Current Answered customer inquiries and provided accurate information regarding products and services.

Provided excellent customer service to resolve customer complaints in a timely manner. Answered incoming calls and emails, providing frontline customer support or assistance with product and service transactions.

Fast Food Cashier, Burger King, July 2019-July 2020 Cleaned and organized condiment and beverage stations to maintain tidiness. Demonstrated excellent multitasking skills, balancing customer orders and requests to maintain satisfaction.

Accurately handled cash register transactions while providing excellent customer service. EDUCATION AND TRAINING

High School Diploma

Penn Foster Career School, Scranton, PA June 2023

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