KARL K. JOHNSON
**** *. ********* **. ****, AZ. 85209
#2552
702-***-**** *****@***.***
HUMAN RESOURCES EXECUTIVE
Accomplished Human Resources Leader with over 30 years of experience in Hospitality industries. Proven track record in organizational development, labor/contract negotiations, grievance administration, corporate training and diversity for multimillion dollar, multi property Fortune 500 Companies
●Visible achievements include: results focused, proven ability to develop highly motivated Human Resources departments which support reduced company liability and risk prevention. Expertise in all generalist HR areas. Skilled in implementing comprehensive programs for expediting employee information systems and multi- property communication standards. Talent for creative problem solving and development of award-winning special event functions that reinforce employee retention and future management development.
●Possesses “big picture” and “out of the box” thinking and creative, decisive leadership strengths: Able to manage corporate and division assignments in diverse environments including growth, reorganization, and new property recruitment opening strategies. Proven ability to work with CEO and Senior Management team to integrate Human Resources functions within the company and lead reorganization and downsizing efforts without compromising productivity. Recognized for development of highly successful opening team of multimillion dollar luxury resort property which resulted in the hiring, training, and development of over 3,000 new employees.
Change Management
INDUSTRY EXPERTISE & MANAGEMENT SKILLS
Labor Relations / Union Negotiations
Union Grievance Administration
Incentives and Salary Structure
Cultural Diversity/EEO Requirements
Employee Relations/Mentor Programs
Policy Development/Implementation
EEOC Investigations/DOL Compliance
Program Development/Implementation
HR Information Systems
Continued Process Improvement
Performance Management
CAREER & ACHIEVEMENT SUMMARY
Valle Del Oro RV Resort - Mesa, AZ Resort Manager (Oct. 2023 - Present) Westgate Hotel & Casino - Las Vegas, NV
Vice President Team Member Services (Human Resources) (Jan. 2016 – Oct. 2022)
●Member of Executive Operating committee for 2000 Employee, 4000 room hotel.
●Reduced employee turnover from approximately 40% to 16%, and improved retention by formulating and initiating use of formal exit process which capitalized on employee answers to questions regarding compensation, supervision, and working conditions.
●Negotiated collective bargaining agreements with various Unions, including: Culinary Workers Union, Machinist Union, Teamsters, Carpenters and Painters Union’s, Operating Engineers, and United Steelworkers of America.
●Specialized Guest service training. (Department specific)
Boyd Gaming Corporation - Las Vegas, NV
Director Team Member Relations & Team Member Development (May, 2012 – Jan. 2016)
●Relocated to Corporate HQ to develop and implement online training from ground-up.
●Headed up Employee Relations for a 22 property national gaming comping.
KARL K. JOHNSON, Resume Page Two
Sam’s Town – Shreveport, LA (Boyd Gaming) Director Human Resources (July, 2009 – May, 2012) Isle of Capri – Kansas City, MO
Director Human Resources (Sept. 2006 – June, 2009)
MGM/Mirage Resorts, Inc. – Jean, NV
Regional Director Human Resources – Multiple Properties (Nov. 2005 – Sept. 2006)
Human Resources Consulting – Las Vegas, NV Owner/Self Employed (October, 2004 – October, 2005) Pioneer Americas – Henderson, NV
Regional Human Resources Manager (August, 2002 – October, 2004)
MGM/Mirage Resorts, Inc. – Las Vegas, NV
Executive Director Human Resources – Golden Nugget Hotel & Casino (June 1999 – Aug 2002) Director Human Resources – Beau Rivage Resort, Biloxi, MS (Feb. 1997 – June 1999) Assistant Director Human Resources – Golden Nugget Hotel & Casino (Nov. 1992 – Feb. 1997)
Career Progression Includes:
Moonlight Bay Video Studio – Las Vegas, NV
Owner – Video Production Company specializing in wedding videography and corporate training and special event videos
Marriott Host International – Las Vegas, NV Human Resources Manager
Frontier Hotel & Casino – Las Vegas, NV
Food & Beverage Director, Human Resources Manager
Competencies:
All Microsoft office products including Word, Excel, Publisher, OneNote, PowerPoint, and Outlook Infinium, Software 2000 • ADP associated software • Kronos Timekeeping • HRLogix • Peoplesoft Skillsoft training - Develop and create training from ground up
Hobbies and interests:
Reading, writing, video production and camping/outdoors
SHRM (Society for Human Resources Management) – member since 1999