Customer Service Associate

Vanessa Lambert

Little Rock, Arkansas ***** 501-***-**** **************@*****.***

OBJECTIVE

Seeking a position to further develop my skills and contribute meaningfully to a dynamic team. With a proven ability to learn quickly, I approach challenges with a positive attitude and bring a diverse range of professional experiences.

SKILLS

● Customer Service

● Machine Operation

● Alterations and Sewing

● Microsoft Office

● Inventory Management

● Welding

WORK HISTORY

Goodwill – Little Rock, AR Customer Service Associate 2024 - Present

● Provide excellent customer service in a retail environment.

● Assist with production, pricing, and stock management

● Organize Inventory and completing assigned tasks 35% faster than average associates.

● Greet incoming guests to assess needs and watch for suspicious behaviors. State of Arkansas –Newport, AR Seamstress, 2021-2024

● Performed alterations and repairs on inmate uniforms and staff attire, ensuring proper fit and adherence to facility dress codes.

● Operated industrial sewing machines and other specialized equipment to complete high-volume garment modifications efficiently.

● Maintained detailed logs of all work completed, including types of alterations and repairs performed American Stitch Co.- Little Rock, United States Machine Operator, 2017- 2018

● Operated industrial sewing machines and specialized equipment to manufacture high-quality water mats, ensuring adherence to production schedules and specifications.

● Conducted regular maintenance and troubleshooting of machinery to minimize downtime and maintain optimal operational efficiency.

● Developed Maintained accurate production logs and inventory records, reporting any discrepancies to management promptly to ensure smooth operations. Southern Pipeline Company – Little Rock, United States Assistant Welder, 2015-2016

● Conducted routine inspections of welding equipment and tools to ensure proper functioning and safety, reporting any issues to supervisors for immediate resolution

● Performed buffing and grinding tasks on pipe surfaces to remove imperfections and prepare joints for welding, contributing to a smoother and more efficient welding process.

● Assisted lead welders in preparing and preheating pipes for welding processes, ensuring that all materials met specified temperature requirements for optimal weld quality.

● Participated in training sessions to enhance welding techniques and safety practices, demonstrating a commitment to professional development and skill enhancement. EDUCATION

Business Science Studies

University of Arkansas - Pulaski Technical College, North Little Rock, AR 2024-Present Introduction to Business and Microcomputer Applications Associate of Applied Science in Horticulture

River Valley Technical Institute, Newport, AR 2011-2013 Completed comprehensive coursework in plant science, landscape design, and sustainable agriculture practices. Gained hands-on experience in greenhouse management and plant propagation techniques General Educational Diploma

Christian Academy, Little Rock, AR 2005

Successfully earned my diploma, demonstrating proficiency in core academic subjects. Dear Hiring Manager,

I am writing to express my strong interest in the position of: I understand that my background may raise questions, and I want to be upfront and transparent. I am guilty of making poor decisions in my past that resulted in incarceration. While I cannot change the past, I take full responsibility for my actions and the consequences that followed.

During my time served, I actively participated in various programs that helped me develop valuable skills as evidenced in my attached resume. Since my release, I have remained committed to leading a productive and responsible life. Most importantly, I am a proud mother of three and dedicated to being a good example. My youngest daughter is starting college this year, so this milestone reminds me that I need to continue to prove myself to her and to myself.

I am confident that my skills, coupled with my desire to work, dedication and work ethic, will make me a valuable asset to your team. I am eager to contribute and learn, and I am confident that I can consistently demonstrate the responsibility and commitment required for this position.

Thank you for your time and consideration. I have attached my resume for your review and welcome the opportunity to discuss my qualifications further in an interview. Sincerely,

Vanessa Lambert

Contact this candidate