Kelly Cook
Indianapolis, IN *****
*************@*****.***
Work Experience
Store Manager
Family Dollar-Indianapolis, IN
June 2020 to Present
Personal Care Assistant
Indianapolis, IN
September 2012 to Present
• Provided personalized care and assistance to individuals with disabilities or chronic illnesses
• Assisted clients with daily activities such as bathing, dressing, grooming, and medication management
• Ensured a safe environment by implementing proper infection control measures and maintaining cleanliness in living spaces
• Supported clients in physical therapy exercises to improve mobility and strength
• Managed medical appointments, transportation, and medication refills for clients
• Collaborated with healthcare team members to develop individualized care plans for each client
• Provided emotional support and companionship to enhance the well-being of clients
• Assisted with meal planning, preparation, feeding, and monitoring dietary restrictions as required by clients' health conditions
• Assisted individuals with personal hygiene tasks including bathing, dressing, and grooming
• Administered medications according to prescribed schedules
• Performed light housekeeping duties such as laundry, cleaning, and organizing living spaces
• Assisted with mobility and transfers, using proper lifting techniques and assistive devices as needed
• Provided emotional support and companionship to patients, helping them feel more comfortable and at ease
• Documented patient information accurately in medical records, including vital signs, symptoms, and medications administered
Customer Service Representative
Indiana Bureau of Motor Vehicles-Indianapolis, IN
October 2006 to April 2018
Education
Some college in Business Management
Independence University
September 2019 to June 2020
High school diploma
Decatur Central High School - Indianapolis, IN
July 2001 to May 2005
Skills
• Management
• Teamwork
• Dedication
• Retail Management
• Store Management Experience
• Cash Handling
• Planograms
• Operations Management
• Recruiting
• Loss Prevention