Customer Service Services

SANDEEP JASSI

***************@*****.*** 263-***-**** 11 Ungava Bay Road, Brampton, ON L6R 3M6

Position Applied For: Store Manager/Customer Services Summary

Dedicated employee with strengths in customer service, sales and promotion strategies. Successful in teaching junior employees how to maximize performance.

Skills

• Customer Service

• Honest and Ethical

• Cash Handling

• Cooperative Attitude

• Problem Solving

• Honest and Dependable

• Inventory Management

• Reliable and Responsible

Experience

AXON Laboratory

Hoshiarpur India

Storekeeper

Nov 2003 –Oct 2004

• Completed daily recovery tasks to keep areas clean and neat for maximum productivity

• Collected payments and provided accurate change

• Helped customers find specific products, answered questions and offered product advice

• Worked closely with front-end staff to assist customers

• Processed sales transactions to prevent long customer wait times. HOSHIARPUR AUTOMOBILES

Hoshiarpur, India

Store Team Leader

11/2004 - 10/2018

• Customer service and take customer orders

• Process payments

• Resolving customer complaints and answering questions regarding pricing and menu items Customer services, cash register & general cleaning

• Food handling procedures.

TATA Motors Jalandhar, India

Accessory Manager

11/2018 - 09/2023

• Attending customers, inside sales & front desk

• Receiving parcels & display of products

• Making invoices & general office duties

• Managed inventory.

• Meeting Sales goals by training, motivating.

CARGO Motors Pvt. Ltd Jalandhar,

India

Accessory Group Head

10/2023 - 04/2024

• Ordering, Purchasing and dealing with accessories, electronics.

• Inventory Management.

• Focus on hundred percent customer satisfaction.

• Achieved monthly target.

• Provide training to the team.

• Responsible for setting up all stores with good presentation. ACHIEVEMENTS:

• 1st Rank in Parts & accessories Skill Contest in NORTH area 2012 at Chandigarh organized by Maruti Suzuki India Ltd.

• Best Employee of the year 2016-17 in Hoshiarpur Automobile.

• Achieved the 3rd Position all over India in accessories sales for 2018-19 & win the tour to Thailand from Tata Motors'.

Education:

Bachelor Of Arts

Basic Knowledge of Computer:

MS Excel, MS Word

Languages

• English

• Punjabi

• Hindi

SIGNATURE:

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