Customer Service Visa Sponsorship
Resume:
ERNEST JUSTIN
P.O. Box 208 Lilongwe
+265-***-***-*** *************@*****.***
Objective
To become associated with a company or organization where I can utilize my skills and gain further experience while enhancing the company or organization productivity and reputation. Experience
Linde Hotel
Head Waiter
Supervise front of the house staff to ensure prompt, friendly customer service. Resolving any issues that may arise.
Coordinating with the kitchen to ensure smooth and efficient communication. Taking orders and serving dishes.
Ensuring tables are set properly and ready for guests . To ensure that all guests receive exception service . Managing the stock of laundry, dry goods and staff uniforms. Training junior staff.
Ordering restaurant stocks from the stores
Linde Hotel
Waiter
Welcoming and greeting customers
Lead customers to their tables
Take food and drink orders
Serve food and drink orders in a timely manner
Check in with customers during their meal
Communicate effectively
Deliver checks
Collect payments
Kumbali Lodge
Casual Waiter
Reporting to the conference manager regarding any problems or issues with equipment, stock or with customers.
Cleaning conference halls
Organising sitting arrangements for guest meetings Serving guest refreshments
Recording and balancing stocks
Bamboo Boutique Hotel
Casual Waiter
Welcoming and greeting customers serving food and beverages in a professional manner with high levels of customer service
Setting and cleaning tables and serving area
Cashier
Boadzulu Resort Hotel
Waiter
RESTAURANT DEPARTMENT
Welcoming and greeting customers
Lead customers to their tables
Take food and drink orders
Serve food and drink orders in a timely manner
Check in with customers during their meal
Communicate effectively
Deliver checks
Collect payments
2020
2016
FUNCTION DEPARTMENT
Reporting to the conference manager regarding any problems or issues with equipment, stock or with customers.
Cleaning conference halls.
Organising sitting arrangements for guest meetings. Serving guest refreshments.
Recording and balancing stocks.
Education
Don Bosco Technical Institute
Diploma in Hospitality Management
Chifuniro pvt Secondary School
Malawi School Certificate of Education
Skills
Customer service Excellent communication Interpersonal skills Problem solving Computer literacy Attention to detail Multitasking
Reference
Mr. Tonny Tchaula - Linde Hotels
Financial Manager
Mr. Stanley Kaliyatsa - Kumbali Lodge
Banqueting Manager
Ms. Faith Kazembe - Boadzulu Resort Hotel
Food and Beverage Manager
Contact this candidate