El Paso Customer Service
Resume:
VICTOR M MONTERO
**** ****** ****** *** ** Paso, Texas 79922
********@*****.***
OBJECTIVE
To continue to provide excellent delivery services for an industry and ensuring the safety and disposition of the product.
EXPERIENCE
Reddy Ice
Driver Trainer/Supervisor/Transport January 2022 to present
Training new hired employees with safety courses, and hand help computers for customer sales implemented by the company. Transport product from El Paso to Carlsbad New Mexico, Midland and Mohan’s on a weekly basis. Ensure that tractor and trailers meet DOT standard. Manage accounts to ensure product is being delivered.
Frito Lay
Supervisor of Drivers September 2007 to present
Deliver product via tractor-trailer with 53 ft trailer to El Paso and Las Cruces surrounding area. Driver trainer for southwest region and new hires. Project manager in operations to develop new TDD program in assisting sales. Developed new routes and budgets for new incoming drivers. In charge of developing accounts with Penske for Truck and trailer leased vehicle which needed service on a monthly basis. Senior Driver responsible for deliveries of merchandise to local stores and warehouses.
Acme Brick
Driver 2005-2007
Deliver product via Flat-bed-trailer to El Paso, South Texas, and New Mexico area (Alpine, Marfa, Ft. Stockton, Artesia, Roswell and Ruidoso, Alamogordo, Silver City, Truth or Consequences, and Deming,) surrounding area. Provided excellent customer service and coordinate with outbound and inbound routes.
White Cap 2004-2005
Driver
Deliver product via Flat-bed trailer to El Paso and Las Cruces surrounding area. Provided great customer service and coordinate with operational manager on routes
SAIA Motor Freight 1998-2004
Senior Driver
Deliver product via tractor-trailer/doubles/triples to El Paso, Las Cruces, Deming, Ruidoso, Silver City Mines, Lordsburg, and surrounding area. Provided great customer service and coordinate with operational manager on routes. Inbound dock supervisor/managed routes for daily planning.
Frito Lay 1994-1997
Warehouse/Driver
Assist with merchandise in preparing for outbound and delivery. Assisted in organizing the warehouse for efficient storage of merchandize.
Deliver product via trailer to El Paso and Las Cruces surrounding area. Provided great customer service and coordinate with operational manager on routes
EDUCATION
Hanks High School 1989 Graduate
Attended El Paso Community College in 1990-1992
AWARDS AND ACKNOWLEDGEMENTS
30 years of driving experience in the city and regional areas
Certification to train drivers
Bilingual
Driver trainer on new DOT laws
Hazards and Material Endorsement
Tankers Endorsement
Doubles and Triples Endorsement
E-Log Certified
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