Ux Researcher Data Scientist

Alice Meade

Sr. UX Researcher

*****.*****@******.*** • 781-****-***

Portfolio• LinkedIn • Somerville, MA

Summary

UX Researcher with 10+ years of proven success in leading usability tests with various research methodologies and creating intuitive user experiences. Proficient in the meticulous collection and insightful analysis of both qualitative and quantitative data to inform design decisions. Strategic thinker with strong ability to identify user needs and translate into actionable insights. Expertly employing diverse research methodologies and tools to extract invaluable user insights. Exceptional communicator, able to convey complex findings and recommendations in clear and concise manner. Collaborative team player with demonstrated ability to work cross-functionally and build strong relationships with stakeholders. Adept at managing multiple research projects simultaneously and meeting deadlines.

Areas of Expertise

UX Research

Usability Studies

Human-Centered Design

Quantitative and Qualitative User Research

Userzoom.com

Design Thinking

Journey Mapping

Competitive Analysis

Usability Testing

Qualtrics

Stakeholder Relationship Management

Interaction Design

Technical Skills

Python SQL Azure Qualtrics Agile Methodology Scrum Development Process

Career Experience

FiVerity, (Remote) August 2023 – Present

Senior UX Researcher/Designer

Work with the lead Data Scientist and VP of Product Management of this start-up to uncover insights to make the software platform the best in its class. Lead usability tests focusing on HCI with the customers of this software company so that we can predict what the users want even before they know that they want it. Create new interaction designs for engineers to deliver wire frames of new features resulting from the usability tests. Developed interactive onboarding guides to help new customers learn the platform better.

Developed insightful usability reports, highlighting crucial discoveries and suggestions to support product improvements.

GE Digital, (Remote) 2022 – June 2023

Usability Specialist

Lead qualitative and quantitative UX research in a product design environment across the Design Thinking stages. Perform usability analysis and conduct tests on software products, review user behavior, and offer insights to enhance user experience. Conduct Heuristic evaluations of products including competitors. Communicate user research findings with cross-functional partners to drive impact. Collaborate with programmers and visual designers to implement feedback from users and refine design elements based on usability best practices. Coordinate user-centered workshops and interviews to collate requirements and corroborate design ideas.

Created detailed usability reports that revealed important findings and provided recommendations to enhance product functionality.

Boston UX, Waltham, MA (Remote) 2018 – 2022

Senior UX Researcher

Lead workshops relating to UX Research both in-person & remote. Served as the subject-matter expert and key partner in research design and analysis, utilizing traditional and modern methodologies to execute research plans. Worked closely with cross-functional teams, including designers and developers, to convert research insights into actionable design enhancements. Conducted quantitative research, such as usability assessments, surveys, and A/B tests by collecting data from over 500 respondents, resulting in statistically convincing results.

Spearheaded comprehensive studies across diverse product ranges, driving 15% surge in customer contentment and 20% reduction in time taken to complete tasks.

Established client feedback system, yielding 30% increase in customer response collection, enhancing overall product quality.

Created detailed user personas and journey maps to drive product strategy, leading to 25% improvement in user engagement.

Insidr Paris, Paris, France 2017 – 2018

Senior UX Researcher

Oversaw development and implementation of strategies to enhance user experience research methodologies and practices. Collaborated with cross-functional teams, including designers, product managers, and engineers, to analyze user data, identify behavioral patterns, and provide actionable recommendations that positively impacted product design and development. Conducted thorough research and analysis to identify user needs, preferences, and pain points, enabling development of user-centered design solutions.

Directed redesign of organization’s flagship product, leading to 40% reduction in user onboarding time and 50% boost in user engagement.

Aligned design vision and user experience goals by effectively collaborating with stakeholders, product managers, and developers, achieving 90% compliance with project requirements.

Developed wireframes, prototypes, and design specifications for various projects, leading to 70% decrease in design iterations and 60% savings in development time.

Researched and evaluated competitors and industry standards, incorporating cutting-edge practices and trends into development of products, leading to 30% boost in product differentiation and market competitiveness.

Avigilon (Bought by Motorola), Somerville, MA 2015 – 2017

Senior UX Researcher

Interfaced with key stakeholders to define product requirements and user objectives with focus on aligning design solutions with business goals and user preferences.

Implemented industry best practices and adhered to agile methodologies to ensure efficient project execution, drive product quality, and expedite time-to-market, achieving 30% decrease in new product release timelines.

Liaised with developers to implement design solutions, resulting in 90% alignment between design and development teams.

Collected user input through interviews and surveys to validate design choices, enhancing user experience and minimizing errors by 25%.

Revamped design processes and provided valuable design recommendations, increasing design team’s efficiency and productivity by 10%.

Education & Certifications

Bachelor of Arts in Cognitive Science, Vassar College, Poughkeepsie, NY

Innovation of Products and Services: MIT’s Approach to Design Thinking – MIT Sloan Executive Education in collaboration with Emeritus Institute of Management, 2019

Design Thinking for Innovation, Coursera, 2109

Designing Emotion: How to Use Design to Move People

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