Customer Service Security Officer
Resume:
Jailene Rodriguez
Passaic NJ *7055
**********@*****.***
Objective
Motivated and reliable. Seeking a job in a challenging and healthy work environment where I can utilize my skills and knowledge efficiently for organizational growth.
Skills
Responsible
Bilingual (English and Spanish, speaking reading and writing)
Advanced microsoft word
Customer service
Quick learner
Negotiation skills
Adaptability
Organizational skills
Financial skills
Experience
September 2018 - July 2021
Securitas, Newark - Security Officer
Written and Verbal communication
Following complex instructions
Knowledge of security operations and procedure
Alertness and focus on surroundings
July 2021 - January 2022
The MC Hotel, Montclair - Server/Bartender
Monitoring guest satisfaction
Problem solving and decision making skills
Deal with complaints or problems with a positive attitude
Collaborate with other restaurant servers and kitchen/bar staff.
March2023- February 2024
HILTON, WOODCLIFF LAKE- Bartender
Served and made cocktails
Served bar food
Interacted with guest
Kept bar clean
Customer service
Anticipated guest needs
Promoted liquor sales
December 2023- July 2024
Foreign Auto Imports- Sales Rep
-Relationship building
-Problem solving
-Lead generation
-Time management
-Collaboration
-Adaptability
-Communication
-CRM software proficiency
Education
June 2019 - Present
William Paterson University of New Jersey, Wayne - Going for Bachelor’s Degree
Majoring in Psychology and Criminology/ Criminal Justice
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