Systems Administrator

Daniel Sukhram

** ********* *** ■ Brampton, ON L*S2L3 ■ Cell: 416-***-**** ■ ***.*******@*****.***

IT ADMINISTRATOR

Proven Success in Systems Management and Automation

Seasoned IT Administrator with over 15 years of expertise in managing diverse server and network infrastructures across Linux and Windows platforms. Skilled in planning, configuring, and optimizing IT environments to ensure high availability and peak performance.

Proven track record of delivering business-focused IT solutions, driving automation, and enhancing infrastructure efficiency. Strong problem solver adept at managing systems, projects, and cross-functional teams in dynamic IT environments.

Professional Experience

Systems Administrator (2017 to Nov 2024)

Skjodt-Barrett Foods – Brampton ON

• Comprehensive IT Leadership: Oversaw all aspects of IT infrastructure for two main offices and multiple satellite locations, ensuring seamless operations and optimal performance organization-wide.

• Security Awareness Training Implementation: Implemented a KnowBe4 security awareness program, reducing phishing email click-through rates by over 80% and significantly strengthening the company’s security posture.

• Automated system maintenance and routine tasks using PowerShell and Python, increasing productivity by 30% and reducing manual errors.

• Boosted Warehouse Productivity: Managed and maintained essential warehouse IT equipment (e.g., tablets, scanners, access points) and led the revamp of the office/warehouse WiFi system across three locations, significantly enhancing operational efficiency.

• Enhanced Security and Communication Systems: Administered access card systems, security cameras, and VoIP telephone systems, strengthening company security measures and streamlining internal and external communications.

• Proactive Security Risk Mitigation: Collaborated with security vendors to conduct monthly security audits, proactively identifying and resolving vulnerabilities to protect company assets and ensure compliance.

• Implemented centralized monitoring for 300+ nodes across on-premises and Azure cloud environments using Prometheus and Grafana. Designed custom dashboards and alerts, reducing incident response times by 60% and ensuring proactive system management.

• Automated Azure Resource Management: Created Ansible playbooks for provisioning and decommissioning Azure virtual machines based on project needs. This reduced provisioning time from several hours to under 30 minutes and helped track infrastructure usage more effectively.

• Designed and implemented CI/CD pipelines using Jenkins for infrastructure automation, integrating Terraform for Azure resource provisioning and Ansible for configuration management. Leveraged Git for version control, enabling seamless deployments.

• Streamlined Infrastructure as Code (IaC) workflows by implementing GitOps with GitHub as the central platform for change management. Utilized pull requests to track, review, and approve infrastructure configuration changes, ensuring robust accountability and compliance while enhancing collaboration and deployment reliability.

Systems Administrator (2014 to 2016)

Libra Information Technologies – Mississauga ON

• Server Management & Optimization: Optimized and maintained Windows Server environments, leveraging Hyper-V and Vmware for efficient provisioning and cost-effective operations, enhancing overall system performance and reliability.

• Backup & Disaster Recovery: Designed and implemented robust data backup and diaster recovery strategies using a variety of backup solutions, ensuring seamless data integrity and minimal downtime for business continuity.

• Active Directory & Security: Streamlined and secured complex Active Directory environments by optimizing GPO’s, ACL’s and software restriction policies. Strengthened cybersecurity through SSL certificate management, layered security practices and routine audits.

• Remote Access & Security: Engineered a Virtual Desktop Infrastructure (VDI) solution on Microsoft RDS, significantly enhancing remote workforce productivity and operational flexibility.

• Network Administration & Security: Configured and optimized Cisco routers and switches, deploying advanced VLAN’s, ACL’s and routing protocols to enhance network performance, security and reliability.

• Project Leadership: Directed large-scale infrastructure deployments, including VPN integrations to facilitate secure and seamless international business communication.

IT Services Administrator (2012 to 2013)

Plexxis Technologies – Toronto ON

• Server Management & Optimization: Deployed Windows Server solutions to enhance remote team productivity, enabling secure and reliable access for distributed workforces.

• Communication & Collaboration Solutions: Implemented Exchange and mobile device management systems, streamlining internal communication and fostering team collaboration.

• Proactive Monitoring & Maintenance: Leveraged Nagios for real-time system monitoring, promptly resolving issues to ensure maximum up-time and operational efficiency.

• Virtualization & System Migrations: Designed and managed VMware deployments, executing seamless P2V and V2P migrations to minimize business disruption during system transitions.

• Security & Patch Management: Strengthened system defenses through routine patch management and antivirus deployment, proactively mitigating vulnerabilities and safeguarding against evolving threats.

Additional Professional Experience

• IT Consultant, 2011 - Starport Managed Services — Toronto, ON

• IT Consultant, 2010 - VueDue Business Systems — Toronto, ON

• Network Support Engineer, 2007 to 2009 - Adlan Corporation — Burlington, ON

• Performance Support Engineer, 2006 - Volt Information Sciences — Etobicoke, ON

• Level 2 Technician/Advisor, 2004 to 2005 - D-Link Networks

Core Competencies

• Cloud administration: Azure, Exchange/Sharepoint, Terraform, Docker, Kubernetes

• Infrastructure Management: Windows/Linux Servers, Virtualization/Containerization, Networking (LAN/WAN)

• DevOps & Automation: Jenkins, Ansible, PowerShell, Python, GitHub Actions, Azure DevOps

• Monitoring & Security: Prometheus, Grafana, Nagios, Sonar, HashiCorp Vault, Cisco Umbrella, CrowdStrike, Backup & Disaster Recovery

• Scripting & IaC: Python, Typescript, Powershell, Bash, GroovyScript, Terraform, Ansible

Certifications

• Microsoft Certified: Systems Administrator

• CCNA • ITIL

Education

Humber College — Etobicoke, ON Network and Desktop Support Technician Diploma, 2004

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