Customer Service Services Coordinator

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< Parker, Mari Rose Resume

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(up) Mari-Rose Parker

@ Cottage Grove, MN 55016 8-651******* 4 ***********@*****.***

PROFESSIO © Dependable worker equipped with the ability to handle fast-paced work and changing

NAL daily needs. Serves patients effectively with attention to care and hardworking approach.

SUMMARY _ Secks out opportunities to go beyond basics, improve processes, and increase patient

satisfaction.

SKILLS © + Prompiness * Strong listening skills

© Reliability © Great patient/customer service

© Hard working «Fast learner Experience in EPIC

system.

WORK © REHABILITATION SERVICES COORDINATOR 03/2007 to CURRENT

HISTORY CKRI Hastings Nininger -Allina Health Hastings, MN

‘© Maintain daily schedules for Physical, Occupational and Speech therapists.

Scheduling of Initial Evals and follow-up appointments.

«Transcribing of outside orders to Xeellian system,

‘© Answering calls for CKRI for two Hastings locations,

© Obtaining of Physician signatures for Plan of Care and re-certifications and

recording of completion in log.

‘* Opening and closing of clinic.

* Collection of patient copays.

Completing

nd of Day proces

‘+ Prepping of New Patient paperwork

EDUCATION © Associates Degree Health Information

Rasmussen Business College, Eagan, MN

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