Customer Service Warehouse Associate
Resume:
Reginald Walker
Fort Worth, TX 76140
****************@*****.***
A team player with thirty years’ experience providing excellent customer service to both internal and external customers. Possess strong problem-solving skills.
PROFESSIONAL EXPERIENCE
DNA Logistix 12/2022 – 11/2023
Warehouse Associate Roanoke, TX
Unloaded, received and sorted General Motors Inc. parts and merchandise
Scanned inventory into WMS mainframe system; loaded in trucks for delivery to General Motors car dealers
Stored and transported parts and merchandise using pallet jacks, carts and hand trucks
Sweeping Corporation of America 03/2022 – 11/2022
Non CDL Driver Hurst, TX
Operated sweeper equipment, driving a pickup truck, picking up debris and placing in caged bed of truck
Physically removed debris/trash from highway shoulders and adjacent edges of highway
Inspected sweeper equipment and pickup trucks daily to ensure safe operation
SP Plus 11/2018 – 04/2022
Parking Attendant Fort Worth, TX
Managed parking and traffic control in my assigned area(s)
Performed regular patrol on parking levels and provide assistance to
Managed and resolve all customer questions
Performed repairs on all damaged parking equipment if required
Collected all parking fee payments or validations for facility ties.
Allcor Staffing 10/2017 - –11/2018
Temporary Employee at Ryder Warehouse Haltom City, TX
·Built product pallets to be shipped for use by retail stores
·Unloaded product pallets from incoming trucks on the warehouse dock using electronic pallet jacks and electronic forklifts.
Seven Eleven 2014 - 2017
Shift Manager Fort Worth, TX
·Handled retail transactions with customers, scanned goods and collected payments
·Attended to customers questions, resolving complaints promptly and professionally
·Accepted and processed deliveries of incoming merchandise and placed on shelves
Sav A Lot 1/2013 - 2014
Customer Associate Fort Worth, TX
Received payment by cash, check, credit or debit cards
Issued receipts, refunds, credits or change due to customers
Inventoried stock and reordered when merchandise levels were low
Assisted customers by providing information on policies or procedures and resolving their complaints
Counted money in cash drawers at the beginning of shifts to ensure that amounts were correct
Calculated total payments received during a shift and reconciled with total sales
Trader Joe’s 2012 – 2013
Crew Fort Worth, TX
Checked out customers at registers
Bagged groceries
Stocked shelves
Created displays and signage
Helping customers find their favorite products
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