Customer Service Executive Assistant

Mohd Junaid

***********@*****.***

PROFESSIONAL SUMMARY

Performance-driven and motivated customer service rep offering 4+ years of relevant experience. Eager to join the Techia team and contribute to the growth of the company. In the previous role, the ability to make customers comfortable and relaxed allowed for 98% customer service survey results and had 25% more sales than the average employer.

WORK EXPERIENCE

Customer service Feb 2018 - Sep 2023

Teleperformanc • Gurgaon, India

“I have spent five years as an executive assistant with Wiler, Inc. in administrative support roles. As the current executive assistant to the CFO, I frequently collaborate with other administrative assistants to perform calendar management, coordinate international travel and assemble research reports for the financial specialists in our six offices around the world. At the beginning of last year, I optimized our email filtering system to improve office communication and reduce the amount of missed messages by 28%. I understand that your company depends a lot on email communication, so I want to use my organizational abilities to achieve faster communication processes in this office

EDUCATION

Computer science engg Aug 2012 - Sep 2015

Govt polytechnic kaladhungi Nainital • Nainital, India

1. Try not to focus on all things at all times. Take on one task and try to finish it off.2. The above, however, does not mean that you should start the second thing only after you are an expert in the first. It means that you should shut off all other things when you are concentrating on any one. This will not only increase your ability to complete a task, but also speed up the process of completing the task.3. Being an expert in a field will take time. Accept this fact. This will ease your journey to being good at whatever you are trying to do.4. Take small steps, don’t try to take big leaps, initially.

SKILLS

•Proactive, Attention to details, hard worker, Sincere, Honest and Punctual.

PROFESSIONAL CREDENTIALS

•Teleperformanc

VOLUNTEER WORK

Hard work Sep 2018 - Sep 2023

Teleperformanc • Gurgaon, India

•To Prosper in a value driven organization where I can contribute my

talent and expertise to achieve my goals of organizational managementAnd to work in a motivating friendly environment

AWARDS AND HONOURS

Talent achivement 2020

talent and expertise to achieve my goals of organizational managementAnd to work in a motivating friendly environment

HARD WORK IN THE BEUTIY

•To Prosper in a value driven organization where I can contribute my Talent

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