Support Engineer Desktop
Resume:
EDUCATION
RAJU R
DESKTOP SUPPORT ENGINEER
CONTACT
********@*****.***
Ariyalur, Tamilnadu
SKILLS
OS- Windows 10, 8 suse linux
Hardware and Networking
Ticketing Tools
Time Management
Teamwork & Leadership
Effective Communication
KINGS COLLEGE 0F
ENGINEERING
Information Technology
2008-2012
2007-2008
GOVT HR SEC SCHOOL
HSC
Percentage : 78%
English
Tamil
LANGUAGES
WORK EXPERIENCE
PROFILE
In quest of challenging opportunities in the domain of IT-System Administration and Networking With a growth oriented organization. PC WIZARD NOV 2021- OCT 2024
PC,CCTV Technician
MAGNA INFOTECH OCT 2016-JAN 2017
Customer support Engineer
CARE IT SOLUTION MAY 2015-AUG 2016
Customer support Engineer
Install and configure CCTV and PC to the user and provide Technical support to the user
Troubleshoot and repair systems and CCTV on site
Replace broken down or repaired parts in CCTV and ensure it Install latest windows OS to the customer and latest patch updates,app Installing security cameras, pulling and installing cables, installing phone
Remotely troubleshoot mail issue in Windows mail, MS Outlook and Thunderbird.
Make call and log a ticket with Service Provider for any network related issue
Remotely troubleshoot printer related issue.
works with application team to resolve any database issue Deploying Operating System, Drivers and Applications through Network.
Provide desktop support for all office workstations. Installation of all kinds of application software. Handling virus issues and Antivirus Software issues for Desktops. Diagnose hardware and software problems, and replace defective components.
Troubleshooting the Desktop and Outlook Related Problems. CGPA : 7.0
2005-2006
GOVT HR SEC SCHOOL
SSLC
Percentage : 83% Monitoring Ticket on BMC tool & resolve according to SLA Regular System Administration tasks like User Accounts, access, Permissions, Security
Provided support to client via VNC Viewer
Install and Troubleshooting of operating system, hardware peripherals in windows and Linux
Check first level issue of switch and Router
SPECTRUM EXPLORING TECHNOLOGY
Desktop support Engineer
SEP 2013-DEC 2014
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