Customer Service Data Entry
Resume:
Daniel Stolin
********@*****.***
Customer Service
Certified Paralegal
Bilingual in Russian
Writing/Editing
Confidential Records
Conflict Resolution
Research
Data Entry/Retrieval
Typing Speed: 68 wpm
Interviews
Schedule Coordinator
Transcription and Subtitles
County of San Diego
9/2023-7/2024
Human Services Specialist
Evaluated eligibility for public assistance by conducting interviews and searching databases
Researched immigration status, work history and warrant information using MEDS, The Work Number and SDLaw, respectively
Entered and retrieved data, documented case status and information gathered from clients and databases and issued notices as appropriate using CalSAWS
City of San Diego
5/2023-2/2024
Recreation Aide
Performed customer service duties, including providing information to the public, handing out informational material and distributing equipment for sporting events
Visionary Lifestyles, LLC
7/2014-3/2021
Direct Support Staff
Assisted clients with activities of daily living, including transportation and medication reminders
Mitigated company liability by documenting services rendered, client activity and well-being
Mediated conflicts and grievances involving clients
Vrije University of Amsterdam
3/2020-4/2020
Dissertation Editor (self-employed)
Proofread over 180 pages of a PhD dissertation for errors in content and grammar in 3 days
Improved word choice and phrasing for better comprehension
Improved formatting by modifying tables, text and page breaks for easier reading
U.S. Census
9/2017-11/2017
Field Representative
Prioritized work to ensure maximum efficiency when planning interviews
Conducted census interviews by following a script, answered respondents’ questions and recorded data into database while adhering to stringent guidelines and confidentiality laws
Stored all work-related records in an organized and secure manner until officially submitted
Caregiving for Family
10/2013-present
Self-Employed
10/2010-9/2013
Assisted landlord with shopping, cleaning, cooking, paying bills and other errands
Santa Clara County Office of the District Attorney
3/2013-5/2013
Paralegal Intern
Researched restitution amounts set by judges using hard files, CiberLaw and WebXTender
Released discovery to defendants’ attorneys using MS Word and CiberLaw
EDUCATION
De Anza College, Certificate of Achievement, Advanced in Paralegal Studies
San Diego State University, Bachelor of Arts in International Business
PERSONAL STRENGTHS
Dependable
Positive attitude
Organized
Detail oriented
Confidentiality conscious
Objective
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