Software QA Manager

Scott Valentine

Powell, US-OH ***** 614-***-****

********@*****.*** https://linkedin.com/in/scott-valentine-953a7822/

Innovative IT leader proficient in performance testing, automation and functional QA, demonstrating consistently high leadership skills. With a diverse professional background spanning Insurance, Aviation, Technology, Medical Devices and E-commerce. Known for identifying potential issues, driving innovative solutions, and leading both onshore and offshore teams effectively. Proven ability in strategic planning, budget management, and stakeholder communication. Expert in server optimization, project management, and the implementation of IT systems.

Work Experience

Test and Risk Manager Mar 2020 - Present

SITA Dayton, Ohio

Guided QA best practices in a DevOps organization for the airport operations portfolio. Led automation framework development team to enhance functionality using Java, Python, and C#, with tools like cucumber and BDD. Collaborated with security teams to automate processes. Developed KPIs, captured metrics on defects, and utilized Azure Devops for test automation and cloud implementations. Created Power BI dashboards for summary reports and improvement initiatives. Conducted risk analysis and implemented mitigation strategies.

●Successfully established a new offshore office in Cluj-Napoca Romania, collaborating with cross functional SITA teams and a third party entity to identify office location and hiring to establish a 40 person workforce of developers and testers, to reduce TCOE

●Leading efforts to innovate using AI tools in testing and other processes, including POC's for tools such as MS Copilot, Github copilot, Ollama and evaluating security and PI concerns

●Successfully doubled the test automation percentage across the portfolios during the 2023 fiscal year.

●Instituted processes in the Ops at Airports portfolio to increase the DRE metric by 40%

●Instituted an education collaborating program to increase automation knowledge within my peer group

Senior Technical Manager Jul 2010 - Jun 2018

OCLC Dublin, Ohio

As a leader, I guided a team in product and infrastructure development for 16K+ libraries worldwide. I collaborated with QA, DevOps, Operations, and Sales teams to establish SLAs, streamline processes, and execute performance tests. I also interfaced with executives to align tech capabilities with organizational needs and strategic planning.

●Managed a middleware group to automate deployments, which cut timelines and allowed for resource re-allocation.

●Served on the Disaster Recovery team to facilitate ISO audits and ensure contract compliance.

● Identified and liaised with domestic and international cloud providers for various proofs of concept

●Implemented performance testing and production monitoring processes to proactively identify and mitigate issues.

●Trained and mentored full-time staff and interns to promote efficiency, accuracy, talent development, and retention.

Quality Assurance Engineering Manager Nov 2007 - Jul 2010

IBM FORMERLY STERLING COMMERCE Dublin

●Led a team of engineers in testing, integrating, automating, and maintaining the Sterling Integrator solution globally. Managed project deliverables, secured executive approval, reported updates, oversaw budgets and coordinated both onshore and offshore teams.

●Utilized QTP for UI test execution, and consolidated 2k test scripts to under 200, which helped reduce defects by 20%, and increase the automation pass rate by 25%

●Launched virtual laboratory infrastructure that cut over $100k in costs

●Worked directly with the CIO of a Fortune 20 client on an upgrade path that eliminated issues during their subsequent upgrade

●Created a remote international team to drive the timeliness and impact of new product launches.

US Army Veteran – Military Police, Campaign Badge Veteran

Core Skills:

Databases: Oracle, DB2, MySQL, SQL Server, Hadoop, MongoDB

Tools & Technologies: MS Office Suite, MS Project, MS Azure, Grinder, Gatling, WebPerformance, WebLoad, LoadRunner, Silkperformer, QTP, Dynatrace, VMware, Selenium, Quality Center, Jira, Service Now, MS Teams, GIT, Subversion, Jenkins, HP Openview, Tableau, SonarQube, Power BI

Programming Languages: R, Python, VB, Java, SQL

Quality Engineering & Soft Skills: Quality Engineering, Root Cause Analysis, Product Innovation, Project Management, Global Leadership, Testing Management, Agile Test Plans, User Stories, Enterprise Technology, User Acceptance Testing, Functional Test, Setting Goals, Data Analysis, Strategy Development, On-Time Delivery, Team Performance, Requirements Traceability, Functional Requirements, Prompt Engineering.

Education

HARVARD UNIVERSITY

Graduate Certificate Business Analytics

DEVRY TECHNICAL INSTITUTE

Bachelor of Science Computer Information Systems

Ohio State University

Horticulture

Certifications: Certified SCRUM Master

Professional Development: ITIL Foundation, Stellar Performance - Team Leadership Training, KPI Training, Lean Yellow belt training

Contact this candidate