Mary Hoang
Santa Ana City, CA, ***** 714-***-****
***********@*****.***
Position applies: FRONT OFFICE ASSISTANT
Education
Santa Ana College, Santa Ana, CA
Medical Assistant Certificate - 2011-2013
General Education Math and Science A.S. 2018-2022
Liberal Art A.S. 2018-2022
Phu Xuan University, Hue, Vietnam
Computer Science B.S.- 2003-2007
Cita center_ Da Nang Foreign Language University
Computing Accountant Associate, and Teaching Skills Certificate-2007-2008
Technical Skills
Software: Word, advanced Excel, Power Point and Access, QuickBooks, Microsoft Dynamics Great Plains, Office Ally (EMR), Epic system, Photoshop, eclipse, professional soft net, Schuy labs, Iknowmed, Centrictity.
Professional Experience
Quality Care Coordinator: Medical Professional and Prospect Medical Group Apr, 2024 to Dec, 2024
Coordinating, scheduling by outbound and inbound calls to all Medicare members for measures in AWV and HEDDIS, also assisting the providers, leadership team by COZEVA, IDX, OFFICE ALLY APPS to reach the annual goals
Multilingual Clerical Services: LA Business Personnel, Inc. Dec 2023 to Feb 2024
Translation English to Vietnamese, checked all the errors for the ballot booklet in election.
Intructional Aid: Garden Grove United School District July to Dec 2023 and Feb 2024 to Apr 2024
Performed all the tasks regarding the tutoring or supporting for teachers and all autistic or disorder, distracted children from kindergarten to 6th grade.
Front Office Associate: The Oncology Institute of Hope and Innovation_FV Oct 2022 to Apr 2023
Translation from English to Vietnam, and vise verse for nurses, doctors, and Vietnamese patients, answered the phone, checked in and out pt, did referral for patient using EMR- IKnowmed and centricity apps
Medical Assistant: Grace Geriatric Clinic _Garden Grove Feb 2022 to July 2022
Front and back office: Checked patients in and out, entered medical record data, answered the phone, verified insurance, billing, assisted back office with referral orders and lab orders, HIPPA LAWs, drew bloods, injections, and EMR/EHR system on Microsoft office ally
Data entry: Pathology Associate Laboratory – Minh Pham, Anaheim, CA Jan 2021 to Oct 2021
Specimen accession and procession, billing, data entry using professional softnet and schuy lab apps
Health Screener Aid: VA Long Beach Health Care System_Long Beach Jun 2020 to Aug 2020
Screened and checked all the suspected patients due to coronavirus infection.
Medical Assistant: Huu Nguyen Doctor Office_Santa Ana Jan 2017 to Dec 2017
Front and back office: Checked patients in and out, entered medical record data, answered the phone, verified insurance, billing, assisted back office with referral and lab orders, HIPPA LAWs, drew bloods, injections, and EMR/EHR system on Microsoft office ally.
Freelancer: Working at home. May 2013 - 2018
Work online at home, account payable, and worked on many projects by writing a new code, resolving trouble shooting, testing, problem diagnosis, and resolution by Java, Python, C++, Visual basic.. ect…
Administrator: WWF Hue- Vietnam, World Wildlife Fund For Nature Jan, 2008 - Dec, 2011
Worked on advanced Excel, Word, Photoshop, managed financial accounts, resolved problems with partners in two languages (English and Vietnamese), organized workshops, made contracts, GMP, pivot AND VLOOKUP excel, and went on field trips to support in training partners and rangers.
tle: Facilities Coordinator I
References are available upon request.