Customer Service, Assistant Store Manager, CNA
Resume:
Christal Beverly
Minot, ND *****
********.*********@*****.***
Authorized to work in the US for any employer
Work Experience
Cashier/Customer Service
Parkland Corporation-Minot, ND
June 2024 to August 2024
1. Operate the cash register and process customer payments 2. Provide excellent customer service and resolve complaints 3. Restock the store as needed
4. Ensure all store policies and procedures are being followed 5. Maintain a clean and orderly work area
6. Monitor the store for shoplifters and report any suspicious activity 7. Balance the cash register and report any discrepancies Travel CNA
Top Employee-Argyle, NY
February 2024 to May 2024
1. Assist residents with ADL's (Activities Daily Living), answer call lights, shower, and anything that is needed from the resident's and nurses.
• Work in a nursing home, home environment, hospital, and group homes
• Assisted elderly, disabled, cancer, and hospice patients daily
• Provided individualized and friendly care for clients, residents, and patients • Checked vital signs
• Served meals to clients, residents, and patients
• Helped clients, patients, and residents with showering
• Assisted clients, patients, and residents with basic activities of daily living
• Aided in lifting clients, residents, and patients, when necessary
• Aided in transferring clients, residents, and patients, as needed
• Communicated details about client's, resident's, and patient's condition to the nurse in charge Assistant Store Manager
Family Dollar-Cypress, TX
August 2023 to October 2023
Primary responsibilities include setting employee schedules, delegating work, hiring and train new employees, and ensuring customer satisfaction. Assistant managers work alongside store managers and concentrate on store productivity and prosperity. Store managers take on more administrative job duties and regularly communicate directly with Family Dollar corporate offices. Make sure the truck is unloaded and stocked correctly.
Assistant Store Manager
Family Dollar-Houston, TX
April 2023 to June 2023
Primary responsibilities include setting employee schedules, delegating work, hiring and training new- workers, and ensuring customer satisfaction. Assistant managers work alongside store managers and concentrate on store productivity and prosperity. Store managers take on more administrative job duties and regularly communicate directly with Family Dollar corporate offices. Make sure the truck is unloaded and stocked correctly.
CNA - Certified Nursing Assistant
Bridgecrest Rehabilitation Suites-Houston, TX
March 2023 to May 2023
1. Assist residents with ADL's (Activities Daily Living), answer call lights, shower, and anything that is needed from the resident's and nurses.
• Work in a nursing home, home environment, hospital, and group homes
• Assisted elderly, disabled, cancer, and hospice patients daily
• Provided individualized and friendly care for clients, residents, and patients • Checked vital signs
• Served meals to clients, residents, and patients
• Helped clients, patients, and residents with showering
• Assisted clients, patients, and residents with basic activities of daily living
• Aided in lifting clients, residents, and patients, when necessary
• Aided in transferring clients, residents, and patients, as needed
• Communicated details about client's, resident's, and patient's condition to the nurse in charge CNA - Certified Nursing Assistant
Avalon Nursing Center-Monroe, LA
October 2022 to January 2023
1. Assist residents with ADL's (Activities Daily Living), answer call lights, shower, and anything that is needed from the resident's and nurses.
• Work in a nursing home, home environment, hospital, and group homes
• Assisted elderly, disabled, cancer, and hospice patients daily
• Provided individualized and friendly care for clients, residents, and patients • Checked vital signs
• Served meals to clients, residents, and patients
• Helped clients, patients, and residents with showering
• Assisted clients, patients, and residents with basic activities of daily living
• Aided in lifting clients, residents, and patients, when necessary
• Aided in transferring clients, residents, and patients, as needed
• Communicated details about client's, resident's, and patient's condition to the nurse in charge Assist Store Manager
Family Dollar-Monroe, LA
February 2019 to November 2022
Primary responsibilities include setting employee schedules, delegating work, hiring and training new- workers, and ensuring customer satisfaction. Assistant managers work alongside store managers and concentrate on store productivity and prosperity. Store managers take on more administrative job duties and regularly communicate directly with Family Dollar corporate offices. Make sure the truck is unloaded and stocked correctly.
Education
Certified Nursing Assistant
Westwood Manor Nursing Home - DeRidder, LA
September 2006 to October 2006
High school diploma
Deridder High School - DeRidder, LA
August 2001 to May 2005
Skills
• Store Management Experience
• EMR Systems
• Vital Signs
• Management
• Caregiving
• Patient Care
• Hospital Experience
• Recruiting
• Supervising Experience
• Medical Records
• Retail Management
• Customer service
• POS
• Stocking
• Bartending
• Guest services
• Organizational skills
• Store management
• Team management
• Time management
• Cooking
• Janitorial experience
• English
• Microsoft Word
• Guest relations
• Hospitality management
• Materials handling
• Pallet jack
• Load & unload
• Construction
• Power tools
Certifications and Licenses
CNA
October 2006 to January 2025
State Tested Nursing Assistant
CPR Certification
BLS Certification
AED Certification
Driver's License
Assessments
Customer focus & orientation — Proficient
September 2022
Responding to customer situations with sensitivity Full results: Proficient
Technical support — Proficient
September 2022
Performing software, hardware, and network operations Full results: Proficient
Data entry: Attention to detail — Proficient
November 2022
Maintaining data integrity by detecting errors
Full results: Proficient
Home health aide skills — Proficient
October 2021
Providing care to patients in a home setting
Full results: Proficient
Attention to detail — Proficient
February 2022
Identifying differences in materials, following instructions, and detecting details among distracting information
Full results: Proficient
Recruiting — Proficient
September 2022
Managing the candidate sourcing and selection process Full results: Proficient
Work motivation — Proficient
October 2022
Level of motivation and discipline applied toward work Full results: Proficient
Front desk agent (hotel) — Proficient
January 2022
Selecting hotel rooms based on verbal requests and identifying errors in hotel data Full results: Proficient
Scheduling — Proficient
September 2022
Cross-referencing agendas and itineraries to avoid scheduling conflicts Full results: Proficient
Nursing assistant skills — Proficient
February 2022
Providing nursing aid to patients using knowledge of relevant equipment and procedures Full results: Proficient
Protecting patient privacy — Proficient
May 2022
Understanding privacy rules and regulations associated with patient records Full results: Proficient
Social media — Proficient
June 2022
Knowledge of popular social media platforms, features, and functions Full results: Proficient
Medical receptionist skills — Proficient
August 2022
Managing physician schedules and maintaining accurate patient records Full results: Proficient
Customer service — Proficient
May 2022
Identifying and resolving common customer issues
Full results: Proficient
Early childhood development — Proficient
June 2023
Knowledge of the development of children ages 0-3 and of ways to foster that development Full results: Proficient
Attention to detail — Proficient
September 2022
Identifying differences in materials, following instructions, and detecting details among distracting information
Full results: Proficient
Management & leadership skills: Impact & influence — Proficient January 2023
Choosing the most effective strategy to inspire and influence others to meet business objectives Full results: Proficient
Retail customer service — Proficient
October 2022
Responding to customer situations in a retail setting Full results: Proficient
Call center customer service — Proficient
May 2022
Demonstrating customer service skills in a call center setting Full results: Proficient
Basic computer skills — Proficient
September 2022
Performing basic computer operations and troubleshooting common problems Full results: Proficient
Work style: Professionalism — Proficient
September 2022
Tendency to be accountable, professional, open to feedback, and act with integrity at work Full results: Proficient
Administrative assistant/receptionist — Proficient September 2022
Using basic scheduling and organizational skills in an office setting Full results: Proficient
Sales skills — Proficient
October 2021
Influencing and negotiating with customers
Full results: Proficient
Work style: Reliability — Proficient
October 2021
Tendency to be reliable, dependable, and act with integrity at work Full results: Proficient
Indeed Assessments provides skills tests that are not indicative of a license or certification, or continued development in any professional field.
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