Customer Service Front Desk
Resume:
Aniyah bell
Washington, DC *****
*************@*****.***
Professional Summary
Reliable, Respectful, and mature college student seeking a challenging position to gain experience and insight for a future career with a desire to learn as much as possible about customer service. Authorized to work in the US for any employer
Work Experience
Bartender
Capitol square bar and grill-Washington, DC
July 2024 to Present
• Crafted and served a wide variety of cocktails, beers, and wines to patrons in a fast-paced bar environment
• Developed extensive knowledge of mixology techniques, flavor profiles, and drink recipes to provide personalized recommendations to customers
• Maintained cleanliness and organization of the bar area, ensuring compliance with health and safety regulations
• Efficiently handled cash transactions and accurately processed payments using POS system Server/Bartender
Union District Oyster Bar & Lounge-Washington, DC
December 2022 to Present
• Greet customers in timely manner
• Make and serve drinks to customers promptly
• Server guest food in a crowded fast past environment
• Provide VIP bottle service for guest
• Prepare and serve hookah to guest
Server
Mango Mangeaux-Hampton, VA
October 2022 to Present
• Served meals
• Checked on guests frequently
• Handled 10 plus tables daily
• Greeted guests
• Handled money
• Bussed tables
Front of House Team Member
Chick-fil-A, Inc.-Brandywine, MD
December 2020 to Present
Great and encounter with guest in a friendly manner. Take orders with accuracy and a smile.
Deliver a service that will keep guest coming back Bottle Girl
Cloud lounge-Washington, DC
February 2023 to July 2024
• Handle cash payments
• Upsell bottle packages
• Bottle service
• customer and crowd interaction
Front Desk Concierge
Allied Universal-Washington, DC
May 2023 to December 2023
Server
The Twisted Crab Seafood & Bar-Hampton, VA
March 2022 to December 2022
• Accurately taking food and drink order
• Multi tasking multiple guest
• Food running
Server
Cheddar's Scratch Kitchen-Brandywine, MD
March 2021 to August 2021
• Handled 20 tables daily
• Greeted guests
• Took food and drink orders
• Checked on guests frequently
• Handled money
Covid-19 Relief Breakfast and Lunch Box Prep Asst
Windows Catering Company-Alexandria, VA
June 2020 to August 2020
• Food prep and assembly of breakfast & lunch boxes
• Adhere to the highest cleanliness, safety, and health standards
• Work quickly and precisely to order
• Execute all needed duties from food and order prep to cleaning
• Help prepare orders for delivery, insuring 100% order accuracy Cashier/Customer Service
Maliyahs kitchen food truck-Landover, MD
April 2019 to March 2020
• Served hot food with a smile in a timely manner
• Communicated clearly and positively with co-workers and management
• served orders to customers
• Quickly and efficiently processed payments and made accurate change
• Carefully maintained sanitation health and safety standards in work areas Summer Intern
Green Zone Environmental Program-Washington, DC
June 2018 to August 2018
• Removal of invasive plants
• Tree planting and maintenance
• Neighborhood beautification
• Landscaping for senior citizens
Education
Trade school in Cosmetology
Asher institute - Hampton, VA
High school diploma in Engineering program
Dunbar High School - Washington, DC
August 2017 to June 2021
Skills
• Cash Handling
• Front desk
• Food handling
• Cocktail experience
• Serving
• Security
• Serving Experience
• Wine knowledge
• Food Service
• English
• Fast learner
• Cooking
• POS
• Customer Service
• Host/Hostess
• Hospitality
• Hard worker
• Food Safety
• Cashiering
• Meal Preparation
• Cash handling
• Food Preparation
• Food Handling
• Food safety SKILLS
• Time management
• Communication skills
• Fine dining experience
Contact this candidate