Customer Service Summer Internship

Hardworking and passionate job seeker with strong communication and organizational skills eager to secure a job position. Ready to help the team achieve company goals by providing great communication to customers while also working well with any team members.

CORE SKILLS

Leadership Communication Problem Solving Customer Service Open-Minded Event Management

TECHNICAL SKILLS

User Experience (UX) Design User Interface (UI) Design HTML Wordpress Figma Mobile Interface Design

PROJECTS

Designed and created a layout for a fashion website

Created a mobile interface for an app dedicated to food recipes

Created a website dedicated to the World Wide Web

EDUCATION

University of Illinois at Urbana Champaign Bachelors in Science in Information Science

WORK AND LEADERSHIP EXPERIENCE

Domino’s Pizza Inside Crew Member October 2024 – Present

• Receive and process telephone orders.

• Make food orders based on what customers order.

• Enter customer orders into computer for processing.

• Stock ingredients to/from storage, work areas and walk-in cooler.

• Prepare products.

• Take inventory and complete associated paperwork.

• Clean equipment and facilities.

• Greet guests and handle cashier responsibilities.

• Work with other team members and store management.

University Housing Residential Advisor August 2023 – May 2024

• Managing events with a team of fellow resident advisors, typically involving financing, planning, date and time, etc.

• Maintaining the well-being of over 50 students as well as addressing the needs of other students such as diffusing any ongoing issues and concerns for students

• Student Leader within one of the residential halls at UIUC

State Farm Center Event Staff Supervisor August 2023 – February 2024

• Surveilling other Event Staff and communicating with the State Farm Center team in regards to any situations or emergencies that may occur within the stadium

State Farm Center Event Staff September 2022 – May 2023

• Greeting about 150 guests and scanning their tickets

• Directing about 150 guests to seating areas and facility amenities

• Serving as ushers inside of the arena that seats more than 15,000 individuals

• Staffing the Illinois Premium Seating club spaces and seating areas within State Farm Center.

(CLUBS AND ORGANIZATIONS)

• UIUC Dodgeball

• Zeta Psi (Alpha Epsilon Chapter)

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