Customer Service Dental Assistant

Saloua Amymi

***********@*****.*** 571-***-****

objective

Dedicated and certified Dental Assistant experienced in clinical and administrative dental tasks, complemented by a strong background in customer service. Adept at ensuring patient comfort, maintaining sterilization standards, and supporting dentists during procedures. Equipped with X-ray certification, CPR, and First Aid training. Proven ability to provide excellent client care and contribute to professional environments.

Certifications

- Dental X-ray Certification

- CPR and First Aid Certification

Skills

- Chairside assistance during dental procedures

- Dental radiography (X-rays)

- Patient education on oral hygiene

- Sterilization and infection control protocols

- Dental software proficiency (e.g., Dentrix, Eaglesoft)

- Scheduling and administrative support

- Strong interpersonal and communication skills

-PPE trained

-OSHA training

-Infection Control

-apply topical fluoride

-place temporary filling

-preliminary Impression

- Customer service and conflict resolution

Professional Experience

**Dental Assistant**

Meola Dental Group

- Prepared treatment rooms and sterilized instruments following OSHA and CDC guidelines.

- Assisted dentists during procedures such as fillings, extractions, and crowns.

- Captured and processed dental X-rays, ensuring accurate imaging for diagnosis.

- Educated patients on post-procedure care and oral hygiene practices.

- Maintained patient records and scheduled appointments using [dental software].

- Provided compassionate care, ensuring patient comfort throughout visits. Customer Service Representative

Nordstrom

• Delivered exceptional customer service by assisting clients with purchases, returns, and inquiries.

• Resolved customer concerns efficiently, maintaining high satisfaction levels.

• Promoted loyalty programs and achieved sales goals through personalized recommendations.

• Collaborated with team members to ensure smooth store operations and a welcoming environment.

• Gained valuable communication and problem-solving skills applicable to patient care.

Education

High School Diploma

Dental Assistant Certification

Xray Certification

CPR and First Aid Certifications

Fairfax County Adult Education

Dental Assisting Graduate

Additional Information

- Languages: English Arabic French

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