JESSICA COWLES
New Port Richey, FL 34654
*****************@*****.***
Account Manager:
BV Engineering, Remote, FL
May 2014-June 2024
•Managed 2,312 accounts that involved data entry, accounts payable and recievables.
•Oversaw permits and made sure everthing was properly filed and kept up to date
•Edited and formatted documents and blueprints for accuracy, clarity and consistecy
Family Manager
Cowles Residence, Florida
October 2008-May 2014
•Develop and monitor family schedule while instructing and assisting children in the development of health and personal habits, such as eating, resting, and personal hygiene.
•Housekeeping: was responsible for maintaining a clean environment for my family.
•Budgeting: maintained a tight budget for our family as we were living on one income all while multitasking daily activities and handling all conflict resolutions
Call Center Representative:
ER Solutions, Atlanta, GA
July 2007-October 2008
•Responsible for answering up to 309 phone calls per day.
•Assisting customers with any and all questions about their electric bill
•Creating work orders
•Follow up calls to maintain great custome service
Administrative Assistant:
Sports and Imports Collision, Duluth, GA
August 2006-July 2007
•Maintained inventory of office supplies and equipment ensuring that the office was stocked with necessary items.
•scheduled appointments and meetings allowin the smooth flow of daily operations
•Accurately made sure payroll was entered and scheduled correctly along with maintaining all the accounts receivabes and payables for all three locations
•Data entry to fill out all customer, insurance, and vehicle information.
Education:
University of N. Georgia 2011-2014
Apalachee High School: Graduated May 2005 high school diploma