Customer Service Class A
Resume:
Gonzalo Ferniz
San Antonio, TX 78223
Mobile: 210-***-****
Email: *********@*****.***
Skills &Qualifications: Operations experienced Class A driver’s license, bilingual (English and Spanish), excellent navigational skills, experience with Microsoft Word, Outlook, Thunderbird, Mainframe Terminal, and Great Customer Service experience. Work Experience:
Preferred Pump
San Antonio, TX
August 2022- Present
Skills Utilized: Communication/customer service, navigational, and time management skills. Operated Class A /B Flatbed with trailer
Pre-trips, Post trips
Load and unload galvanized pipes, PVC pipes, Column pipes, motors, and pumps for water wells. Suncoast Post Tension LTD
San Antonio, TX
February 2022- July 2022
Skills Utilized: Communication/customer service, navigational, and time management skills. Operated Class B Flatbed
Pre-trips, Post trips
Load and unload post tension cables and rebar to various residential and commercial job sites. Texas Materials
San Antonio, TX
May 2021- January 2022
Skills Utilized: Communication/customer service, navigational, and time management skills. Operated Class B Super Dump end dump trailer
Pre-trips, Post trips
Load asphalt and unload in the paver in a safe timely manner Pro Drivers
San Antonio, TX
December 2020- May 2021
Skills Utilized: Communication/customer service, navigational, and time management skills. Operated a 26-foot bobtail straight truck.
Pre-trip, Post-trips
Load and unload in a safe and timely manner around the state of Texas Great customer service skills
Custom- Crete
San Antonio, TX
February 2020 – November 2020
Skills Utilized: Communication/customer service, navigational, and time management skills. Operated a Volumetric Cement Truck
Prepares truck for operation by inspecting general condition; checking fluid levels and tire pressure; obtaining or scheduling required repairs; and validating adherence to road-ability standards in accordance with DOT regulations and company standards. Load truck with sand, cement powder, water
Mix and prepare concrete batches at job sites in accordance with order specifications. Provides superior service for internal/external customers. Responsible for identifying and resolving any customer complaints and/or forwarding them to the appropriate department. CPI-Office Product Supplies / Staples
San Antonio, TX
August 2013-November 2019
Skills Utilized: Communication/customer service, navigational, and time management skills. Operated a 24-foot bobtail truck.
Organized list of daily sales orders
Loaded trucks with products according to sales orders (weights ranged from 10-100 lbs.) Delivered and unloaded products to customers in a professional/timely manner Driving tractor-trailer class A
Great customer service skills
Current Medical Card – Exp. 04/2025
Education:
McCullom High School
San Antonio, TX
GED
Occupational Licenses and Certifications:
Computer Integrated Training Certification
St. Phillips College
Forklift Operator Certification
Toyota
Safety Advocate Certification
Wolsley North America
Service Tech Certification
Jeld Wen
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