Customer Service Care

Melissa Griffin

**********@*****.*** 539-***-****

Skills

· Flexibility · Self-Confidence · Conflict Resolution

· Teamwork · Goal Achievement · Competitiveness

. Responsibility · Prioritizing · Adaptable

Abilities

Customer Service

· Greeted customers and ask how they were doing

· Introduced myself and described my job duties

· Listened actively to customer requests in order to efficiently meet their needs

· Organized and began to gather their things up to get them dressed for the day

· Entered data into computer detailing customer care

· Provided clear and concise information to customers, supervisors, and coworkers by telephone, in written form, and in person

· Served 15 plus client in assisted living

Teamwork

· Determined shared work schedules / time off in discussion with teammates

· Helped teammates with tasks as needed

· Followed orders

· Maintained clean work area and organized areas approved by supervisor

· Helped others complete tasks to be prepared for next shift

· Arrived to work early and motivated

· Finished all work on time

Education

· Employment Readiness 2019

· Culinary Arts 2019

. CNA Wings 2005

· General East Central 2001

Work Experience

· CNA Emerald Care Center 2020 - present

· CNA Leisure Village Health Care 2020

· CNA Tulsa Nursing Center 2019

· Labor Griffin Tree Service 2005 – 2019

· Packing Standby Personnel 2018 – 2019

· Stocker Packer Macys 2017 – 2019

Volunteer Experience

· Stock Associate Family and Children Services - Thrift Store 2019 - present

· After Care W.I.R 2019 – 2020

· Greeter Museum 2019 - 2020

· Sorter Habitat Thrift Store 2020

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