Data Entry Customer Service
Resume:
Terri Knotts
La Pine, OR *****
*********@*****.***
Work Experience
Medical Records Clerk
La Pine Community Health Center - Pine, LA
December 2022 to Present
I process medical records request from outside provider and patients . Perform patients audits from insurance companies and data entry of all types to patients charts Administrative Telephone Operator
La Pine Community Health Center - Pine, LA
October 2020 to December 2022
Scheduling patient appointments, data entry, scanning documents for processing, checking patients in for their appointments, collecting insurance information Clerk
Outpost - La Pine, OR
December 2019 to July 2020
Cashier,customer service, checking in vendor orders. Sales Clerk/Cashier
Bi-Mart - La Pine, OR
June 1999 to September 2019
Position assists in merchandising, presentation and cleanliness of store. Work as a team with co- workers and management. Making sure our customers find what they are looking for and give them the best customer service during their visit. Operation of a Point of Sale terminal selling hunting, fishing and recreational tags and licence's.
Education
High school or equivalent
Pleasant Hill High School - Pleasant Hill, OR
September 1980 to June 1984
Skills
• Customer Service
• Customer Support
• Office Equipment
• Sales
• Communications
• Marketing
• Salesforce
• Front Desk
• Cashiering
• Management Assessments Customer Focus & Orientation -- Expert June 2019 Responding to customer situations with sensitivity. Full results: https://share.indeedassessments.com/share
• assignment/u006chgjrzxsv0js Sales Skills: Influence & Negotiation -- Completed June 2019 Using influence and negotiation techniques to engage with and persuade customers. Full results: https:// share.indeedassessments.com/share
• assignment/ej9i04g4slmrpopm Customer Focus & Orientation -- Expert November 2019 Responding to customer situations with sensitivity. Full results: https://share.indeedassessments.com/ share
• to
• profile/775d029761cb4d00c83ae8f4424d8ace Indeed Assessments provides skills tests that are not indicative of a license or certification, or continued development in any professional field.
• Call Center
• Customer Care
• Auditing (10+ years)
• Merchandising
• Data Entry
• Pricing
• English
• Medical records
• Medical office experience
• HIPAA
• Clerical experience
• Medical scheduling
• Microsoft Outlook
• Medical receptionist (3 years)
• Medical billing
• Epic
• Medical terminology
Assessments
Sales skills — Proficient
September 2020
Influencing and negotiating with customers
Full results: Proficient
Indeed Assessments provides skills tests that are not indicative of a license or certification, or continued development in any professional field.
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