Customer Service Call Center, EMT-B

OVERVIEW

Intuitive, eager, compassionate, and loves to be challenged in hopes of

growing both personally and professionally. Extensive experience in customer service from fast food and restaurant to call center environments and retail management. My passion is people. Erica Alger

Foristell, MO 63348

*****.*****@*****.***

636-***-****

EXPERIENCE EDUCATION

Professional Experience

DYS – State of Missouri 08/2017-01/2018

FSD – State of Missouri 01/2018-08/2018, 03/2019-

06/2019

Air-Evac Lifeteam 09/2022-01/2023

MMT Ambulance, EMT-B 01/2024 – 04/2024

Lakeside EMS, EMT 05/2024 – Present

University of Phoenix – A.A. Criminal Justice

2010 - 2012

St.Charles Adult & Community Education – EMT

Program

2023

Management

Wright City Hardware & General Store 09/2016-08/2017, 06/2019-07/2021

Customer Service

The Railhouse Pub 11/2019-04/2020, 04/2021-09/2022 Lowe’s 04/202306/2023

Wright City Hardware & General Store 05/2023-07/2023 The Warehouse Bar and Grill 07/2023-10/2023

Other

Ranstad (Staffing Agency) - 01/2023-03/2023, 11/2023- 12/2023

CERTIFICATIONS

Substitute Teaching Certification – State of

Missouri

NREMT (Valid thru 03/2026)

EMT-B License – State of Missouri (Valid thru

12/2028)

CPR – BLS Provider (Valid thru 09/2025)

NIMS 100, 200, 700, and 800

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